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Diane, I posted this issue over on Microsoft Live Solution Centre Forum: At first, Moderator Eugene C. stated what you did - that it was a know issue and that they were working on it. Later, Eugene was corrected by Moderator Allan I, who stated that this was NOT a known issue and that...

Thank you for the update. I also noticed that under Outlook, when it first starts, one can access the Hotmail Connector under Additional Information (under the File Tab). However, this Additional Information button disappears from the File Tab after a few minutes. That seems odd.

Thanks for the help. I've also tried deleting all the Junk Mail filter lists (Safe Sender, Blocked Senders, etc.) in both Outlook and Live Mail. This was based upon some reading about Sync Error 402. It didn't help. Sync Error 402 states: There is an error synchronizing your mail...

I am running Outlook 2010 on a Win7 PC. I'm having the exact same problem with Outlook Contacts to Live Contacts Outlook Calendar to Live Calendar is working. I've posted this problem in Microsoft Answers - but haven't had any productive responses. I've tried creating a new Profile...