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  1. M

    Outlook.exe 1.2Gb memory usage if running certain BCM reports

    It does look like the reports are saved in the DB. I found this MS article. I am going to try and recreate this report and see if it still crashes Outlook. I will let you know how it goes. Save a modified report There is no need to save a report that you haven't modified, since it is...
  2. M

    Outlook.exe 1.2Gb memory usage if running certain BCM reports

    It does happen consistently on a particular report with all client PC's on this particular BCM database (ContactsBySourceOfLead) which I believe is a canned report. Are the reports saved in the database which would mean that they are shared across all PC's?
  3. M

    Outlook.exe 1.2Gb memory usage if running certain BCM reports

    Here is some more information I was able to gather. The report that the system has issues with is: ContactsBySourceOfLead Here is a section of the log file generated by BCM when it failed: [V] [17:49:44.0865714]Iris.Mapi.MessageStore: IMSCapabilities::GetCapabilities:Enter: 0x052a3e1c...
  4. M

    Outlook.exe 1.2Gb memory usage if running certain BCM reports

    1,200Mb of memory usage seems extremely high to me for a desktop app but I am new to BCM. I have yet to see anything useful in event viewer. I have heard about turning on logging for the BCM client but haven't tried that yet. The desktops are all dual core with Win7 64bit and 4Gb or RAM and...
  5. M

    Outlook.exe 1.2Gb memory usage if running certain BCM reports

    In BCM if we run certain reports we notice that Outlook.exe will go up to around 1.2Gb of memory usage in task manager. Outlook will remain at this high memory usage until it runs out of memory and crashes. We are using Outlook 2007/BCM 2007 and have it configured to use a separate SQL Server...
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