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  1. B

    disappearing original when attach to email

    Forgot to add, It's Office 2019 attached to a cloud Exchange server.
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    disappearing original when attach to email

    When attaching some files that are on the Windows 2012 server, sometimes once the email is sent (the attachments are received by the person the email is sent to) the original file is gone. The user is not dragging the attachments, just clicking on "attach file", browsing to the desired folder...
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    Outlook 2013 erratically deleting original file that is attached

    I've got a user who is using outlook 2013. She is scanning in a document using a copier to the Windows 2012 server share. The document type is a pdf. She then goes back to her computer, creates a new email and attaches the scans and sends them. The problem is that erratically the original file...
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    you are not responding to the latest message - wrong email

    Using Office 2013 with Intermedia exchange server. When try and respond to and email the message comes up "you are not responding to the latest email in this conversation". Clicking that takes us to another email, but for a different person, subject, and email address. The only thing I see...
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    Address book not showing contacts

    I was starting to ask why not running in Outlook 2013 and realized I forgot to select all. sorry to bother you.
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    Address book not showing contacts

    I did this for a client of mine. I spot checked it and it looked like it worked fine. Today she told me she noticed when she uses the TO: to select an email address from the address book that it puts it in differently than it used to. It used to just have the name and email address. Now it...
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    Address book not showing contacts

    WE HAVE A WINNER! The last one with the .close 0 worked. Thank you very much.
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    Address book not showing contacts

    The macro shows .user3 with a copy of the email. Also the period added to the body (notes), but still will not show up in the address book unless I open, quit, save the contact.
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    Address book not showing contacts

    Follow up - That did not work either. Is there a way to make it open the Contact visually and make the change and then save and close? Just thinking on how to closely approximate the manual change.
  10. B

    Address book not showing contacts

    Well... it is copying the email address to .user3. And it is putting it back, but it still does not show. I opened it up, added a period to the notes manually, and saved and now it does show up. Would two macros maybe make a difference? The first one saves a blank to the email address after...
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    Address book not showing contacts

    Tried the Macro. Had to rem out one of the extra end if. Ran it on just one contact to test it. Did not seem to do anything. Added a .companyname="." to make sure it was accessing the Contact. The period was added. But it still did not show up in the list or using the find. I then went into the...
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    Address book not showing contacts

    I would be interested in that macro. I've got the same problem. Used the To: to find a contact. Could not find. Went to the Contacts and it was there. Opened the contact and added a word to the notes. Went back to email, Clicked to To: typed the name and it came up. I'd prefer not to have to...
  13. B

    very slow attachments

    Interestingly I found that if you open Windows Explorer, find the attachment on the network, and drag it to the email that is already open, it is instantaneous. It's only slow if you use the attach option.
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    very slow attachments

    The second profile also had the same mapping to their Windows 2012 server. I even changed the mapping to using the server ip address as opposed to it name. (\\192.168.1.7\data).
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    very slow attachments

    I have a colleague with Outlook 2010 on an i7 with Windows 7. When he attaches a file (from the network or local) it takes 6 to 10 seconds to complete the attachment. I created a 2nd profile on his computer, configured the Outlook to the same pop3 and imported his exported pst file. Attached to...
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    email getting cut off

    I believe that saving before sending does "fix" it, but the users are in a high pressure environment, so they don't always remember to do it. I will uninstall IE11 and see if that takes care of the problem. That also explains why it's been OK for years and just started happening "out of the...
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    email getting cut off

    Just had it happen to another person. They have Windows 7 32 bit, SEP - latest version, Outlook 2003 and Word 2000. When upgrading to Office 2010, the problem goes away, but this is getting expensive.
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    email getting cut off

    I wonder if you've had any luck with finding your notes. I did upgrade one of the problem people with Office 2010 and the problem seems to have gone away, but his intense emailing has backed off, so I'm not sure. I also upgraded the SEP from 12.0 to 12.1, but that has not seemed to help for the...
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    email getting cut off

    I went into the com addins under options, other and unchecked the Symantec connector, but he's still having the problem. I got on his system remotely and created 8 emails of various lengths that I sent to my account and could not reproduce the problem. Questioning further, this problem seems to...
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    email getting cut off

    I'm using the classic online. I created a new profile for one of the users. I will pass on the CTRL-s tip, thank you. Let me know about SEP causing the problem.
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