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Ok, so here's another little tidbit of information. On one of the computers that she was working on, she was running on Cache Mode and one of our techs actually unchecked the box and it seems after he did that the emails went away to just two weeks worth. I checked her computers and the outlook...

Ok, so here's another little tidbit of information. On one of the computers that she was working on, she was running on Cache Mode and one of our techs actually unchecked the box and it seems after he did that the emails went away to just two weeks worth. I checked her computers and the...

I just checked and verified that this is not an option. There is no autoarchive tab in the properties menu. It is disabled through our exchange server. What else could be the issue?

Yes, I have checked and all the accounts are set up with exchange accounts. Also, she does not use any devices to read her email. She just uses the computer when she's here and nothing else.

I believe I did, but where would I check this to make sure? Thanks!

Hello there. We use Outlook 2010 and Exchange 2010 and I am having an issue with one user. She called yesterday to tell us that she was looking at her inbox and she noticed that she couldn't see any email after two weeks old. This user uses two different computers, one at her desk and then one...

Hello there. We use Outlook 2010 and Exchange 2010 and I am having an issue with one user. She called yesterday to tell us that she was looking at her inbox and she noticed that she couldn't see any email after two weeks old. This user uses two different computers, one at her desk and then one...