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Diane Thanks for the advice. Finally got Norton to quit opening my mail. Unfortunately my wife and I share the same mail address and when she opens her Live Mail and I'm not on-line with my laptop, all mail is marked as read in Outlook when I open it. This happens even if she doesn't open...

I took your advice and deleted the Norton 360 add-in that, I think was opening mail. That worked for most of my new mail. Unfortunately, it re-loads itself every time I close Outlook. I have Outlook 2013 , POP3 , and, unfortunately, Win 8.1. I have no other phones, tablets, etc that...