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Outlook was fully closed at the time we tried. We even powered off the computer, powered back on and still got the "cannot rename or delete the file" error. The reason we thought there might be a connection between the 2 accounts was that the desktop user was still in Outlook at the time we...

In our office we have started to get the IMAP server wants to alert you to the following:cannot rename system folders error on 2 of our computers, a laptop and all-in-one desktop. Both computers are running Windows 8 and Outlook 2013. Just an FYI, the desktop used to belong to the user of the...