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All is working as intended. Thanks again. Youre the best!

Diane, So basically, things are humming along nicely based on your last post. Only issue I see is, on the incoming mail count, its combing the 2 mailboxes into 1 count instead of counting them separately. Example: 1st email comes into Mailbox 1 and is assigned to Bob (who is 1st in line in...

Awesome. Thank so much Diane! Once more question ......on Outlook startup, is there anyway to use the GetFolderPath function to monitor 2 different shared mailboxes and use 2 different scripts for each? Basically, I want to use 1 script to monitor incoming to shared mailbox "Mailbox -...

To clarify, I want to use this on a shared mailbox as part of the application startup script to monitor emails as they come in.........................

Not getting any errors, but after modifying the script, it isn't catching the duplicates: Dim i As Long Private WithEvents olInboxItems As Items Private Sub Application_Startup() Dim objNS As NameSpace Set objNS = Application.Session Set olInboxItems = GetFolderPath("Mailbox -...

Correction to the last paragraph: I do NOT want that new email with the duplicate subject to count towards the "round robin"

Currently using the following script to round robin assign incoming emails: Script works great! (thanks Diane) What I want to add to it is add an IF condition where the script scans all incoming emails, and if it finds an incoming email with a subject that EXACTLY matches an email that has...