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Unfortunately I still get the same thing. Not to worry I'll just recreate my templates and after that I should be all sorted - thanks again for helping resolve this issue.

That is so weird - if I do that it works - no more TNR but if I open an existing template, delete the signature and extra lines, select all, change font to Calibri and then save as over existing template I get TNR when I open it - crazy! At least I've got it working now though - it will just...

Ok, sorry if I haven't been clear or if I've been confusing. My company has changed its default font from Arial to Calibri today - this is why I allude to Arial in my first post and Calibri in my posts from today. Under Stationary and Fonts - I have no Theme selected. Under the three font...

Hi Diane, Thanks for taking the time to respond to my query. I did as you said and Times New Roman is not selected - Calibri and Calibri is selected. I also did as you said for the signature but there has been no change. Emmy

Hi, Thanks so much for taking the trouble to help me. I had already looked at the link you gave me and followed the steps it describes but I still get the same problem. I've changed all my fonts and when I open a new message I get 2 lines of my default font, then my signature and then a...

Please can someone help - I would be most grateful!

Hi, I have recently been moved from Outlook 2003 to Outlook 2010 and have been spending time re-setting up my templates. One difference I am having problems with is that my default signature is being added when I open my templates - this didn't happen in Outlook 2003. I have searched on...