Either double clicking to open original message, click reply button from the ribbon or highlighting the email from the Inbox and clicking the reply button from the ribbon. Either/or don't make a difference.
We have a couple users that when they receive and email, open it and reply, it still shows it as "unread" in their inbox. I've reinstalled office 2010 and re-created a new outlook profile but it still happens. There isn't any pattern I can see happening since it can happen to any email and at...
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