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I don't have one to look at currently. If =?UTF-8?B? is used then the charcaters that follow are base 64 encoded until ?=. The =?UTF-8?Q? uses =XX where XX is the hex value of the character and can have normal looking characters, words, but have _ in palce of a space. So if the rule matching...

I think in you example it will display correctly in OutLook because it will be decoded. But I think the real problem is the Excahnge Server does not decode it before running the rule, therefore it will not match if specific words are trying to be matched. Thanks: Jack Allen

Thanks for the reply and suggestion and that would work for that one rule. I used that one as a simple example because I have several othesr with basically the same problem. When they fail to match the text, the =?Windows-1252?Q? may be in the middle or near the end of the Subject text. This is...

I have a rule setup to match "Undelivered Mail" or "Undeliverable:" in Subject and move the email to a specifc folder that has worked for a long time. Recently many of the emails with the specified words in them do not get moved to the specific folder and stay in my inbox. Looking at the...