This has been working fine up to today. At least it was reported today that double clicking on a Word attachment brings up Word 2007 with a blank screen. The attachment is not opening.
Yes, Outlook is 2010 and Word is 2007.
Hi,
I appreciate the effort. I found some instructions on a Microsoft forum that fixed the problem. Here are the instructions:
1) Start > Settings > Control Panel > Programs and Features > select ‘Microsoft Outlook’ or ‘Microsoft
Office’ > Change > Add/Remove Features > Next >...
The accounting app is called Decade. We used to be able to send emails when we had Outlook 2007. Don't know if it's compatible with Outlook 2010.
I started Outlook in safe mode as suggested and did a test sending an email from Word 2010.
I got an error as follows:
Word couldn't send...
A user has Outlook 2010 open and and the Accounting Application. From the accounting app he selects send email. Outlook shows Microsft Office Outlook has stopped working with the option to check online for a solution or close the program. Other error information:
Problem event name: APPCRASH...
The situation is that I open a document in Adobe Acrobat X Pro. Within Acrobat I select the email icon and the Outlook send email window appears with the attached file. Up to here fine.
Once the Outlook send mail window is open I do not have access to any of the other programs, the Outlook...
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