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    Outlook 2013 IMAP account is deleting e-mails from my inbox - help!!!

    Hi Diane - Thank you for responding. Up until Friday, she was the only one using the e-mail account and she had it set up on her computer at her home office only. She was off on Friday morning so another one of our agents logged in at the server level, using Squirrel Mail to check her e-mails...
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    Outlook 2013 IMAP account is deleting e-mails from my inbox - help!!!

    I set up an IMAP e-mail account for an employee a week and a half ago. It seemed to be working fine, yesterday she contacted me and said all of her e-mail was gone. I have deleted the account and re-built and the problem persists. I am NOT tech savvy by any means. I am lucky I can set up an...
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