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Thanks for not giving up either :) It's the photos I have specified in my contacts that are no longer displaying. I'm not on exchange, but everything was working fine before.

Hello Diane. Many thanks for your reply and suggestions. Still no success :( I'm not signed into any social networks and all my settings are correct. In addition I restored my backup Office registry keys as well as installed Outlook on a clean image with a new PST. Still no pics. Sure is...

Just to add that during the course of uninstalling Skype and the Lync updates I repeatedly reapplied the user photograph setting in Options > People. No go.

Now I'm sooo envious :) Thanks for your suggestions. The problem occurred previously when I didn't have Lync installed, but I do have Skype. So today I tried signing out, exiting and uninstalling it. I also uninstalled all Lync updates that came through when Lync wasn't installed. Still just a...

Thanks for your reply. Up until a few days ago my contact images were definitely displaying in New Mail notifications in Outlook 2013. Here's a screenshot:

What was I thinking - I meant the problem is with New Mail notifications, not Desktop alerts.

I just registered here. Thank you for this wonderful resource. This must be the only forum where my username wasn't already taken. Now there are none :) For whatever reason, photos aren't displaying anymore in my desktop alerts. I've disabled all rules, regenerated the ± 27 kb photos in PS...