cached mode

My firm uses outlook first and then stores emails within the documents tab of Clio - a legal software. I have attempted to contact Clio with this issue and they are of no help. With our old firm's software (ProLaw) we were able to drag and drop emails into the software. With Clio, it is very...

Hello- We have a user who has his outlook 2016 in cached mode. How do we get his latest emails to come through while in cached mode? The latest email he had was from last week. (He had put his laptop his laptop in airplane mode since he travels a lot.) Please advise. Thanks!

Hi, Im using OL 2010 on a hosted exchange server. The host must have updated something the other day even though they deny it as my home computer that was left on, and logged in overnight had a message that because of admin changes I needed to log out and then back in. After powering up my...