Outlook 2003 attachment missing

  • Thread starter Macrules
  • Start date Views 3,771
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Macrules

Hi

I have a very strange problem, using outlook 2003 for poping email from

my mailserver. this works fine.

However when certain people mail me attachments, not EXE or COM files, but

normal .rar, .zip or even .xls files the attachement does not show.

example, a friend sent me a rather large xls file, 20MB, and i can see that

Outlook downloads it in the progress bar, and when i receive the mail, it has

the paperclip

but there is no attachement in the mail. and the mail size,once downloaded

is only like 100k. i can receive these types of attachments from some users,

but most users can not send me attachements (irrespective of size, i think)

I have tried adding .xls and others to the registry to allow them (even

though i think they are already allowed) but to no avail

I believe it to be a security setting somewhere but havent found anything.

I have tried reinstalling office, no luck

Running xp pro sp3 and office 2003 sp3

Please help

the OutlookSecureTempFolder
 
R

Roady [MVP]

Are you using a virus scanner that integrates with Outlook?

Disable/uninstall this integration and try again.

See http://www.msoutlook.info/question/20

It is quite likely that the integrated scanner corrupts the

message/attachment.


> I have tried adding .xls and others to the registry to allow them


Adding non-blocked attachments to the registry key will only increase the

security level to a point that you are prompted to save before opening

instead of being able to directly open them.

---
"Macrules" <Macrules> wrote in message

news:9553392A-B4CF-45DB-BD49-0E8479744A52@microsoft.com...
> Hi
> I have a very strange problem, using outlook 2003 for poping email from
> my mailserver. this works fine.
> However when certain people mail me attachments, not EXE or COM files, but
> normal .rar, .zip or even .xls files the attachement does not show.

> example, a friend sent me a rather large xls file, 20MB, and i can see
> that
> Outlook downloads it in the progress bar, and when i receive the mail, it
> has
> the paperclip
> but there is no attachement in the mail. and the mail size,once downloaded
> is only like 100k. i can receive these types of attachments from some
> users,
> but most users can not send me attachements (irrespective of size, i
> think)

> I have tried adding .xls and others to the registry to allow them (even
> though i think they are already allowed) but to no avail

> I believe it to be a security setting somewhere but havent found anything.

> I have tried reinstalling office, no luck

> Running xp pro sp3 and office 2003 sp3

> Please help

> the OutlookSecureTempFolder
 
M

Macrules

Sorry

forgot to mention that.

I have symantec Antivirus (corporate edition) v 10.1.5.5000

and tried with it de-installed bu that didnt help, there are no other

virus prvention softw on the machine nor are there any add-ins

in outlook,

I am soooo puzzled by this

"Roady [MVP]" wrote:


> Are you using a virus scanner that integrates with Outlook?
> Disable/uninstall this integration and try again.
> See http://www.msoutlook.info/question/20

> It is quite likely that the integrated scanner corrupts the
> message/attachment.
>
> > I have tried adding .xls and others to the registry to allow them

> Adding non-blocked attachments to the registry key will only increase the
> security level to a point that you are prompted to save before opening
> instead of being able to directly open them.

> >

> ---
> "Macrules" <Macrules> wrote in message
> news:9553392A-B4CF-45DB-BD49-0E8479744A52@microsoft.com...
> > Hi
> > I have a very strange problem, using outlook 2003 for poping email from
> > my mailserver. this works fine.
> > However when certain people mail me attachments, not EXE or COM files, but
> > normal .rar, .zip or even .xls files the attachement does not show.
> > example, a friend sent me a rather large xls file, 20MB, and i can see
> > that
> > Outlook downloads it in the progress bar, and when i receive the mail, it
> > has
> > the paperclip
> > but there is no attachement in the mail. and the mail size,once downloaded
> > is only like 100k. i can receive these types of attachments from some
> > users,
> > but most users can not send me attachements (irrespective of size, i
> > think)
> > I have tried adding .xls and others to the registry to allow them (even
> > though i think they are already allowed) but to no avail
> > I believe it to be a security setting somewhere but havent found anything.
> > I have tried reinstalling office, no luck
> > Running xp pro sp3 and office 2003 sp3
> > Please help
> > the OutlookSecureTempFolder


>
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
what happened when you tried to uninstall it?

Do you see the attachments if you hit Forward?



"Macrules" <Macrules> wrote in message

news:BDF3CBFE-F9B4-446D-ADDF-57054C38124B@microsoft.com...
> Sorry
> forgot to mention that.

> I have symantec Antivirus (corporate edition) v 10.1.5.5000
> and tried with it de-installed bu that didnt help, there are no other
> virus prvention softw on the machine nor are there any add-ins
> in outlook,
> I am soooo puzzled by this

> "Roady [MVP]" wrote:
>
> > Are you using a virus scanner that integrates with Outlook?
> > Disable/uninstall this integration and try again.
> > See http://www.msoutlook.info/question/20
>

>> It is quite likely that the integrated scanner corrupts the
> > message/attachment.
> >
> > > I have tried adding .xls and others to the registry to allow them

> > Adding non-blocked attachments to the registry key will only increase the
> > security level to a point that you are prompted to save before opening
> > instead of being able to directly open them.
>

>> > >

>

>
>
>
>
>
>
>> --->

>> "Macrules" <Macrules> wrote in message
> > news:9553392A-B4CF-45DB-BD49-0E8479744A52@microsoft.com...
> > > Hi
> > > I have a very strange problem, using outlook 2003 for poping email from
> > > my mailserver. this works fine.
> > > However when certain people mail me attachments, not EXE or COM files,
> > > but
> > > normal .rar, .zip or even .xls files the attachement does not show.
> >> > example, a friend sent me a rather large xls file, 20MB, and i can see
> > > that
> > > Outlook downloads it in the progress bar, and when i receive the mail,
> > > it
> > > has
> > > the paperclip
> > > but there is no attachement in the mail. and the mail size,once
> > > downloaded
> > > is only like 100k. i can receive these types of attachments from some
> > > users,
> > > but most users can not send me attachements (irrespective of size, i
> > > think)
> >> > I have tried adding .xls and others to the registry to allow them (even
> > > though i think they are already allowed) but to no avail
> >> > I believe it to be a security setting somewhere but havent found
> > > anything.
> >> > I have tried reinstalling office, no luck
> >> > Running xp pro sp3 and office 2003 sp3
> >> > Please help
> >> > the OutlookSecureTempFolder

>

>>
 
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