virgin mail - can't send emails

  • Thread starter joshannon
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joshannon

This morning I cannot send emails from my virgin account using

outlook. I have had the account for years and have not experienced

these problems before. I have not changed any settings. I can receive

mail ok. the error message is:

The message could not be sent because on eof the recipients was

rejected by the server. Server respose: 550 Administrative Prohibition

- relaying not allowed.(Account: 'family' , SMPT Server:

'mail.virgin.net', error number 0x800ccc79).
 
R

Roady [MVP]

Have you contacted Virgin about this already? They might have issues right

now or changed something on their side.

Reading the error, it appears your SMTP server settings require to have

authentication enabled.

See http://www.msoutlook.info/question/36

---
"joshannon" <address removed> wrote in message

news:ef7083f6-0e38-4407-8300-774579a863db@26g2000yqk.googlegroups.com...
> This morning I cannot send emails from my virgin account using
> outlook. I have had the account for years and have not experienced
> these problems before. I have not changed any settings. I can receive
> mail ok. the error message is:

> The message could not be sent because on eof the recipients was
> rejected by the server. Server respose: 550 Administrative Prohibition
> - relaying not allowed.(Account: 'family' , SMPT Server:
> 'mail.virgin.net', error number 0x800ccc79).
 
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