Unable to "Categorize" mail in Outlook 2007

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K

kp

I am using Outlook 2007, and was once able to "categorize" my mail using

colors/tags. I am now unable to do this, yet I did not change any settings.

The "categorize" icon on the toolbar is gray so I cannot use it, and the

categorize option has disappeared from the menu as well.

I can still categorize my calendar and my tasks (although not a task created

from an email message). Also, I cannot set a "due date" for my tasks at all,

only "flag" and "clear flag".

Does anyone have any tips/suggestions to fix this?

Thanks!
 
V

Vince Averello

This is a shot in the dark but are you using an IMAP server now to hold your

mail? Not sure but I don't think you can categorize mail stored there.

"kp" <kp> wrote in message

news:F28FB80C-6570-4047-8D87-CADFF9EA60E6@microsoft.com...
> I am using Outlook 2007, and was once able to "categorize" my mail using
> colors/tags. I am now unable to do this, yet I did not change any
> settings.
> The "categorize" icon on the toolbar is gray so I cannot use it, and the
> categorize option has disappeared from the menu as well.

> I can still categorize my calendar and my tasks (although not a task
> created
> from an email message). Also, I cannot set a "due date" for my tasks at
> all,
> only "flag" and "clear flag".

> Does anyone have any tips/suggestions to fix this?
 
K

kp

Why, yes, I am. Didn't even think of that.

Thanks!

"Vince Averello" wrote:


> This is a shot in the dark but are you using an IMAP server now to hold your
> mail? Not sure but I don't think you can categorize mail stored there.

> "kp" <kp> wrote in message
> news:F28FB80C-6570-4047-8D87-CADFF9EA60E6@microsoft.com...
> > I am using Outlook 2007, and was once able to "categorize" my mail using
> > colors/tags. I am now unable to do this, yet I did not change any
> > settings.
> > The "categorize" icon on the toolbar is gray so I cannot use it, and the
> > categorize option has disappeared from the menu as well.
> > I can still categorize my calendar and my tasks (although not a task
> > created
> > from an email message). Also, I cannot set a "due date" for my tasks at
> > all,
> > only "flag" and "clear flag".
> > Does anyone have any tips/suggestions to fix this?


>
 
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