No long receiving daily reports due to MSExchangeTransport error 1020

  • Thread starter Michael Katz [ex-MVP]
  • Start date Views 3,310
M

Michael Katz [ex-MVP]

Hi there,

As of yesterday, my server is no longer able to generate and send system

reports. When trying to determine the reason, I noticed the following error

in my event viewer:

Log Name: Application

Source: MSExchangeTransport

Date: 7/24/2009 9:45:40 AM

Event ID: 1020

Task Category: SmtpReceive

Level: Warning

Keywords: Classic

User: N/A

Computer: CA.domain.local

Description:

The account DOMAIN\Administrator' provided valid credentials, but is not

authorized to use the server; failing authentication.

The Administrator is set up as an Exchange user, such that it is and always

has been authorized to send emails, making it difficult to understand why

this is occurring now.

I've read all sorts of KB's already and none of them seem to give detailed

instructions on how to solve this issue. Does anyone know of a step-by-step

guide on how to diagnose and solve this issue?

Thanks.

Michael
 
O

Oliver Moazzezi [MVP]

Hi there,

The default Administrator account is denied POP and IMAP by default in

Exchange 2007.

However you should be able to send via SMTP.

I believe something has changed in your configuration and in regards to your

issue, refer to the following TechNet article to remedy it.

http://technet.microsoft.com/en-us/library/bb218360.aspx

Oliver
 
M

Michael Katz [ex-MVP]

Already referred to this article, and it doesn't clarify much of anything

for me. It basically says that the receive connector is badly configured,

such that I need to configure it. Somewhat obvious, wouldn't you think? I

need step-by-step instructions on how to fix this and based on my Google

searches, that doesn't seem to exist.

Thanks.

"Oliver Moazzezi [MVP]" <o.moazzezino@spamfreenet.co.uk> wrote in message

news:eK6VonGDKHA.4648@TK2MSFTNGP05.phx.gbl...
> Hi there,

> The default Administrator account is denied POP and IMAP by default in
> Exchange 2007.

> However you should be able to send via SMTP.

> I believe something has changed in your configuration and in regards to
> your issue, refer to the following TechNet article to remedy it.

> http://technet.microsoft.com/en-us/library/bb218360.aspx

> Oliver
>
 
M

Michael Katz [ex-MVP]

Solved my problem: Disabled the Admin account, created a new network admin

one, and voila, emails are sending normally now.

"Michael Katz [ex-MVP]" <michaelk@mvps.org> wrote in message

news:33F7CF26-3695-4E17-B482-29358D120367@microsoft.com...
> Already referred to this article, and it doesn't clarify much of anything
> for me. It basically says that the receive connector is badly configured,
> such that I need to configure it. Somewhat obvious, wouldn't you think? I
> need step-by-step instructions on how to fix this and based on my Google
> searches, that doesn't seem to exist.

> Thanks.

> "Oliver Moazzezi [MVP]" <o.moazzezino@spamfreenet.co.uk> wrote in message
> news:eK6VonGDKHA.4648@TK2MSFTNGP05.phx.gbl...
> > Hi there,
>

>> The default Administrator account is denied POP and IMAP by default in
> > Exchange 2007.
>

>> However you should be able to send via SMTP.
>

>> I believe something has changed in your configuration and in regards to
> > your issue, refer to the following TechNet article to remedy it.
>

>> http://technet.microsoft.com/en-us/library/bb218360.aspx
>

>> Oliver
> >

>
 
Top