Why are emails that are sent to me in html arrive in text format?

  • Thread starter SmFzQw
  • Start date Views 3,138
S

SmFzQw

I cannot find a way to fix it so that html messages arrive as html messages.

Instead they arrive in text format, which makes some of them unreadable

because all the coding is in the midst of the message.

Can anyone help me fix this problem? I can't find help in the

knowledgebase, or i don't know where to look there.

Thanks.
 
R

R2FydGg

Hi

I have the same issue. Did you find a 'cure'.

Cheers

Garth

"JasC" wrote:


> I cannot find a way to fix it so that html messages arrive as html messages.
> Instead they arrive in text format, which makes some of them unreadable
> because all the coding is in the midst of the message.

> Can anyone help me fix this problem? I can't find help in the
> knowledgebase, or i don't know where to look there.

> Thanks.
 
S

SmFzQw

RE: Why are emails that are sent to me in html arrive in text form

No cure yet - still hoping someone will reply who knows what's going on.

I have two computers, both with Outlook 2007, and on one the emails come

thru as html, on the other as text. But I can't find any difference between

my settings on the two computers.

"Garth" wrote:


> Hi

> I have the same issue. Did you find a 'cure'.
> Cheers
> Garth
 

Brian Tillman

Senior Member
"JasC" <JasC> wrote in message

news:492926D9-7130-413F-ABBA-74464F8D5D71@microsoft.com...


> I cannot find a way to fix it so that html messages arrive as html messages.
> Instead they arrive in text format, which makes some of them unreadable
> because all the coding is in the midst of the message.

> Can anyone help me fix this problem? I can't find help in the
> knowledgebase, or i don't know where to look there.


Did you enable the option to view all messages as Plain Text? Do you have

your antivirus program scanning incoming mail?

--
 
S

SmFzQw

Re: Why are emails that are sent to me in html arrive in text form

Thanks for the response, Brian.

I do have AVG Free scanning incoming emails. I didn't see anything in AVG

that appeared to have anything to do with how messages are viewed.

I have not enabled the option to view all messages as plain text. When I

read that I was hoping I had and that this would be an easy fix, but no luck.

Any other ideas what I might try?

Sue

"Brian Tillman " wrote:


> Did you enable the option to view all messages as Plain Text? Do you have
> your antivirus program scanning incoming mail?
> >

>
 
P

Peter Foldes

Re: Why are emails that are sent to me in html arrive in text form

JasC

If you are scanning your emails with AVG then that is the cause. Disable the email

scanning option .

also read the following on email scanning

http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Peter

"JasC" <JasC> wrote in message

news:1FC96800-36B7-4013-9952-6FA73BA9E39C@microsoft.com...
> Thanks for the response, Brian.

> I do have AVG Free scanning incoming emails. I didn't see anything in AVG
> that appeared to have anything to do with how messages are viewed.

> I have not enabled the option to view all messages as plain text. When I
> read that I was hoping I had and that this would be an easy fix, but no luck.

> Any other ideas what I might try?
> Sue

> "Brian Tillman " wrote:
>
> > Did you enable the option to view all messages as Plain Text? Do you have
> > your antivirus program scanning incoming mail?
> > > >

>

>>
 
S

SmFzQw

Re: Why are emails that are sent to me in html arrive in text form

Thank you! That fixed the problem. I would not have figured that one out on

my own.

JasC

"Peter Foldes" wrote:


> JasC

> If you are scanning your emails with AVG then that is the cause. Disable the email
> scanning option .

> also read the following on email scanning

> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

> > Peter

>

>

> "JasC" <JasC> wrote in message
> news:1FC96800-36B7-4013-9952-6FA73BA9E39C@microsoft.com...
> > Thanks for the response, Brian.
> > I do have AVG Free scanning incoming emails. I didn't see anything in AVG
> > that appeared to have anything to do with how messages are viewed.
> > I have not enabled the option to view all messages as plain text. When I
> > read that I was hoping I had and that this would be an easy fix, but no luck.
> > Any other ideas what I might try?
> > Sue
> > "Brian Tillman " wrote:
> >
> >> Did you enable the option to view all messages as Plain Text? Do you have
> >> your antivirus program scanning incoming mail?
> >> > >>

> >
> >>


>
 
B

Bob

"JasC" wrote:


> I cannot find a way to fix it so that html messages arrive as html messages.
> Instead they arrive in text format, which makes some of them unreadable
> because all the coding is in the midst of the message.

> Can anyone help me fix this problem? I can't find help in the
> knowledgebase, or i don't know where to look there.

> Thanks.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Version of outlook?

In Outlook 2003, go to Tools, Options, Preferences, E-mail options and check

the option to read all mail as plain text. You can switch messages to HTML

by clicking in the Infobar.

In Outlook 2007, its on the tools, trust center command, email security

section.

https://forums.slipstick.com/threads/36602-how-many-email-accounts-do-you-have-in-your-main-outlook-profile/

"Bob" <Bob> wrote in message

news:735E313A-DF4B-4162-8C96-5813EA34A3C7@microsoft.com...

> "JasC" wrote:
>
> > I cannot find a way to fix it so that html messages arrive as html
> > messages.
> > Instead they arrive in text format, which makes some of them unreadable
> > because all the coding is in the midst of the message.
>

>> Can anyone help me fix this problem? I can't find help in the
> > knowledgebase, or i don't know where to look there.
>

>> Thanks.
 

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