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Does not support printing

R

Robert k

#1
Recently upgraded several of our networked XP computers to Office 2007 from

Office 2003. If an email has an Omni Form attachment, the user is now

unable to print the email message and receives the following error message:

One or more of the items you tried to print does not support printing and

was not printed.

When we ran Outlook 2003, this was not a problem and this only happens with

Omni Form attachments and only for networked computers.

Your help will be greatly appreciated. Thanks,

Robert k
 
S

Sue Mosher [MVP]

#2
This doesn't sound like an Outlook problem? Does the message print OK if you

don't print the attachment? Can the attachment be saved and printed by itself

from Windows Explorer? Have you tried reinstalling the Omni Form software to

repair what appear to be a broken file type association?

Sue Mosher

"Robert k" wrote:


> Recently upgraded several of our networked XP computers to Office 2007 from
> Office 2003. If an email has an Omni Form attachment, the user is now
> unable to print the email message and receives the following error message:

> One or more of the items you tried to print does not support printing and
> was not printed.

> When we ran Outlook 2003, this was not a problem and this only happens with
> Omni Form attachments and only for networked computers.

> Your help will be greatly appreciated. Thanks,

> > Robert k