Cannot Send - "Operation failed. An object cannot be found"

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M

Margaret

Outlook 2007. Email program crashed and cannot retrieve pst file. I

created new mail account and can receive, but cannot send. The message

comes up "Operation failed. An object cannot be found". How do I operate

with the new email account until I can get to an expert to attempt to

retrieve all my previous Outlook folders.
 
D

DL

You have run Office Diagnostice?

Create a new Profile

http://support.microsoft.com/kb/312354

"Margaret" <Margaret> wrote in message

news:BD554BAA-745A-4579-AE6F-1BBBD52260FE@microsoft.com...
> Outlook 2007. Email program crashed and cannot retrieve pst file. I
> created new mail account and can receive, but cannot send. The message
> comes up "Operation failed. An object cannot be found". How do I
> operate
> with the new email account until I can get to an expert to attempt to
> retrieve all my previous Outlook folders.
 
M

Margaret

No, how do I access that?

Margaret.

"DL" wrote:


> You have run Office Diagnostice?

> Create a new Profile
> http://support.microsoft.com/kb/312354

> "Margaret" <Margaret> wrote in message
> news:BD554BAA-745A-4579-AE6F-1BBBD52260FE@microsoft.com...
> > Outlook 2007. Email program crashed and cannot retrieve pst file. I
> > created new mail account and can receive, but cannot send. The message
> > comes up "Operation failed. An object cannot be found". How do I
> > operate
> > with the new email account until I can get to an expert to attempt to
> > retrieve all my previous Outlook folders.


>
 
M

Margaret

Thank you DL. I did create a new profile, can receive but not send. I

think it keeps trying to refer to or file in a .pst, and it does not happen.

I still have the plastic box, but there is no Recovery Disc. Apparentay

I was supposed to apply for one within 90 days of purchasing, and it is now

15 months.

How do I access Office Diagnostice

Margaret

"DL" wrote:


> You have run Office Diagnostice?

> Create a new Profile
> http://support.microsoft.com/kb/312354

> "Margaret" <Margaret> wrote in message
> news:BD554BAA-745A-4579-AE6F-1BBBD52260FE@microsoft.com...
> > Outlook 2007. Email program crashed and cannot retrieve pst file. I
> > created new mail account and can receive, but cannot send. The message
> > comes up "Operation failed. An object cannot be found". How do I
> > operate
> > with the new email account until I can get to an expert to attempt to
> > retrieve all my previous Outlook folders.


>
 
S

Sham

Hi ,

I had same issue and it has been solved by running Outlook as admi .

right click in outlook.exer and go propriety and check run as admin .

"Margaret" wrote:


> Thank you DL. I did create a new profile, can receive but not send. I
> think it keeps trying to refer to or file in a .pst, and it does not happen.
> I still have the plastic box, but there is no Recovery Disc. Apparentay
> I was supposed to apply for one within 90 days of purchasing, and it is now
> 15 months.

> How do I access Office Diagnostice

> Margaret

> "DL" wrote:
>
> > You have run Office Diagnostice?
> > Create a new Profile
> > http://support.microsoft.com/kb/312354
> > "Margaret" <Margaret> wrote in message
> > news:BD554BAA-745A-4579-AE6F-1BBBD52260FE@microsoft.com...
> > > Outlook 2007. Email program crashed and cannot retrieve pst file. I
> > > created new mail account and can receive, but cannot send. The message
> > > comes up "Operation failed. An object cannot be found". How do I
> > > operate
> > > with the new email account until I can get to an expert to attempt to
> > > retrieve all my previous Outlook folders.

> >
 
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