SP2 seems to break desktop alerts in outlook 2007

  • Thread starter bmllbWll
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B

bmllbWll

I just downloaded SP2 for office - i was happy to read about the improvements

in stability to outlook. I think I found a bug though as SP2 seems to kill

the desktop alert feature altogether. It stopped working for me and then I

created a new rule for it which doesn't work either. I even went into tools

/ options and the preview desktop alert button did nothing - it's dead.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Did you reboot? It works here, so its not a direct bug - but its possible

an add-in or something is interacting with it.

"niemie" <niemie> wrote in message

news:8597DD9D-DA01-45A5-8B1B-DEFC4F1EEB83@microsoft.com...
> I just downloaded SP2 for office - i was happy to read about the
> improvements
> in stability to outlook. I think I found a bug though as SP2 seems to
> kill
> the desktop alert feature altogether. It stopped working for me and then
> I
> created a new rule for it which doesn't work either. I even went into
> tools
> / options and the preview desktop alert button did nothing - it's dead.
 
R

Roady [MVP]

What does the rule do?

Note that you won't see a New Mail Desktop Alert for messages that are moved

to another folder.

---
"niemie" <niemie> wrote in message

news:8597DD9D-DA01-45A5-8B1B-DEFC4F1EEB83@microsoft.com...
> I just downloaded SP2 for office - i was happy to read about the
> improvements
> in stability to outlook. I think I found a bug though as SP2 seems to
> kill
> the desktop alert feature altogether. It stopped working for me and then
> I
> created a new rule for it which doesn't work either. I even went into
> tools
> / options and the preview desktop alert button did nothing - it's dead.
 
B

bmllbWll

Ok I rebooted and it works now - I wouldn't have thought of that because the

system rebooted automatically after SP2 install.....

Thanks for the help.

"Diane Poremsky [MVP]" wrote:


> Did you reboot? It works here, so its not a direct bug - but its possible
> an add-in or something is interacting with it.

> >

> > >

> > >

> "niemie" <niemie> wrote in message
> news:8597DD9D-DA01-45A5-8B1B-DEFC4F1EEB83@microsoft.com...
> > I just downloaded SP2 for office - i was happy to read about the
> > improvements
> > in stability to outlook. I think I found a bug though as SP2 seems to
> > kill
> > the desktop alert feature altogether. It stopped working for me and then
> > I
> > created a new rule for it which doesn't work either. I even went into
> > tools
> > / options and the preview desktop alert button did nothing - it's dead.


>
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
A forced reboot is not always required, so for some people it's only one

reboot, but yeah, I've noticed that sometimes a user-initiated reboot makes

a difference. I have no idea what it does differently, only that it works.

"niemie" <niemie> wrote in message

news:B0F45533-C479-4384-9516-50DCE48135AB@microsoft.com...
> Ok I rebooted and it works now - I wouldn't have thought of that because
> the
> system rebooted automatically after SP2 install.....

> Thanks for the help.

> "Diane Poremsky [MVP]" wrote:
>
> > Did you reboot? It works here, so its not a direct bug - but its
> > possible
> > an add-in or something is interacting with it.
>

>> > >

> > > > >

>>

> > >

>> > > >

>
>
>
>> or point
> > your
>

>
>> "niemie" <niemie> wrote in message
> > news:8597DD9D-DA01-45A5-8B1B-DEFC4F1EEB83@microsoft.com...
> > > I just downloaded SP2 for office - i was happy to read about the
> > > improvements
> > > in stability to outlook. I think I found a bug though as SP2 seems to
> > > kill
> > > the desktop alert feature altogether. It stopped working for me and
> > > then
> > > I
> > > created a new rule for it which doesn't work either. I even went into
> > > tools
> > > / options and the preview desktop alert button did nothing - it's dead.

>

>>
 
Q

Q2hyaXN0b2Y

That does not solve it here (on both of my machines). Desktop Alert is gone.

I can reboot as much as I want :-(

"Diane Poremsky [MVP]" wrote:


> A forced reboot is not always required, so for some people it's only one
> reboot, but yeah, I've noticed that sometimes a user-initiated reboot makes
> a difference. I have no idea what it does differently, only that it works.

> >

>

>

> "niemie" <niemie> wrote in message
> news:B0F45533-C479-4384-9516-50DCE48135AB@microsoft.com...
> > Ok I rebooted and it works now - I wouldn't have thought of that because
> > the
> > system rebooted automatically after SP2 install.....
> > Thanks for the help.
> > "Diane Poremsky [MVP]" wrote:
> >
> >> Did you reboot? It works here, so its not a direct bug - but its
> >> possible
> >> an add-in or something is interacting with it.
> >
> >> > >>

> >> > >> > >
> >>

> >> > >
> >> > >> > >
> >
> >
> >
> > >> or point
> >> your
> > >
> >
> >> "niemie" <niemie> wrote in message
> >> news:8597DD9D-DA01-45A5-8B1B-DEFC4F1EEB83@microsoft.com...
> >> > I just downloaded SP2 for office - i was happy to read about the
> >> > improvements
> >> > in stability to outlook. I think I found a bug though as SP2 seems to
> >> > kill
> >> > the desktop alert feature altogether. It stopped working for me and
> >> > then
> >> > I
> >> > created a new rule for it which doesn't work either. I even went into
> >> > tools
> >> > / options and the preview desktop alert button did nothing - it's dead.
> >
> >>

>
 
M

Milhouse Van Houten

Here I'm somewhere in between: it doesn't work, maybe, 1 out of 3 times I

run Outlook. Restarting Outlook proves necessary (rebooting the machine is

overkill, though I've done that many times since installing SP2).

Note that when it doesn't work, even the 'test alert' feature hidden in

Tools/Options doesn't work, so it's truly dead, Jim, and has nothing to do

with Rules, etc.

It's hard to believe this could have slipped by the "largest" Office SP test

in history, since surely someone there would have had the configuration

necessary to make this show up.

I run POP3/IMAP, not Exchange, if it matters. Win7 RC, which may.

"Christof" <Christof> wrote in message

news:FB205B5B-8FAE-4738-816B-F3CADB1F3850@microsoft.com...
> That does not solve it here (on both of my machines). Desktop Alert is
> gone.
> I can reboot as much as I want :-(

> "Diane Poremsky [MVP]" wrote:
>
> > A forced reboot is not always required, so for some people it's only one
> > reboot, but yeah, I've noticed that sometimes a user-initiated reboot
> > makes
> > a difference. I have no idea what it does differently, only that it
> > works.
>

>> > >

>

>
>
>>

>

>>

>

>> or point
> > your
>

>
>> "niemie" <niemie> wrote in message
> > news:B0F45533-C479-4384-9516-50DCE48135AB@microsoft.com...
> > > Ok I rebooted and it works now - I wouldn't have thought of that
> > > because
> > > the
> > > system rebooted automatically after SP2 install.....
> >> > Thanks for the help.
> >> > "Diane Poremsky [MVP]" wrote:
> >> >> Did you reboot? It works here, so its not a direct bug - but its
> > >> possible
> > >> an add-in or something is interacting with it.
> > >
>> >> > > >>

> > >> > > >> > > >
>> >>

> > >> > > >
>> >> > > >> > > >
>> >
>> >
>> >
>> >> >> or point
> > >> your
> > >> >
>> >
>> >> "niemie" <niemie> wrote in message
> > >> news:8597DD9D-DA01-45A5-8B1B-DEFC4F1EEB83@microsoft.com...
> > >> > I just downloaded SP2 for office - i was happy to read about the
> > >> > improvements
> > >> > in stability to outlook. I think I found a bug though as SP2 seems
> > >> > to
> > >> > kill
> > >> > the desktop alert feature altogether. It stopped working for me and
> > >> > then
> > >> > I
> > >> > created a new rule for it which doesn't work either. I even went
> > >> > into
> > >> > tools
> > >> > / options and the preview desktop alert button did nothing - it's
> > >> > dead.
> > >
>> >>

> >
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It could be related to the windows beta. Do you see a difference in

behavior if you have windows maximized?

"Milhouse Van Houten" <btvs@myrealbox.com> wrote in message

news:#FhClsayJHA.1380@TK2MSFTNGP05.phx.gbl...
> Here I'm somewhere in between: it doesn't work, maybe, 1 out of 3 times I
> run Outlook. Restarting Outlook proves necessary (rebooting the machine is
> overkill, though I've done that many times since installing SP2).

> Note that when it doesn't work, even the 'test alert' feature hidden in
> Tools/Options doesn't work, so it's truly dead, Jim, and has nothing to do
> with Rules, etc.

> It's hard to believe this could have slipped by the "largest" Office SP
> test in history, since surely someone there would have had the
> configuration necessary to make this show up.

> I run POP3/IMAP, not Exchange, if it matters. Win7 RC, which may.

> "Christof" <Christof> wrote in message
> news:FB205B5B-8FAE-4738-816B-F3CADB1F3850@microsoft.com...
> > That does not solve it here (on both of my machines). Desktop Alert is
> > gone.
> > I can reboot as much as I want :-(
>

>
>> "Diane Poremsky [MVP]" wrote:
> >
> >> A forced reboot is not always required, so for some people it's only one
> >> reboot, but yeah, I've noticed that sometimes a user-initiated reboot
> >> makes
> >> a difference. I have no idea what it does differently, only that it
> >> works.
> >
>>> > >>

> >
>>
>>
>>>

> >>
>>>

> >>
>>>> or point
> >> your
> >>
>>
>>> "niemie" <niemie> wrote in message
> >> news:B0F45533-C479-4384-9516-50DCE48135AB@microsoft.com...
> >> > Ok I rebooted and it works now - I wouldn't have thought of that
> >> > because
> >> > the
> >> > system rebooted automatically after SP2 install.....
> >>>> > Thanks for the help.
> >>>> > "Diane Poremsky [MVP]" wrote:
> >>>> >> Did you reboot? It works here, so its not a direct bug - but its
> >> >> possible
> >> >> an add-in or something is interacting with it.
> >> >
>>> >> > >> >>

> >> >> > >> >> > >> >
>>> >>

> >> >> > >> >
>>> >> > >> >> > >> >
>>> >
>>> >
>>> >
>>> >>> >> or point
> >> >> your
> >> >>> >
>>> >
>>> >> "niemie" <niemie> wrote in message
> >> >> news:8597DD9D-DA01-45A5-8B1B-DEFC4F1EEB83@microsoft.com...
> >> >> > I just downloaded SP2 for office - i was happy to read about the
> >> >> > improvements
> >> >> > in stability to outlook. I think I found a bug though as SP2 seems
> >> >> > to
> >> >> > kill
> >> >> > the desktop alert feature altogether. It stopped working for me
> >> >> > and
> >> >> > then
> >> >> > I
> >> >> > created a new rule for it which doesn't work either. I even went
> >> >> > into
> >> >> > tools
> >> >> > / options and the preview desktop alert button did nothing - it's
> >> >> > dead.
> >> >
>>> >
>>>
 
A

amFscGVyaW4

I'm having exactly the same problem. No Desktop Alerts (and after many

reboots). Another IMAP problem as well: Outlook refuses to download message

bodies and attachments (despite my settings) until it performs a

Send/Receive. Before applying SP2, it automatically downloaded both without

waiting for a Send/Receive (which shouldn't be necessary for IMAP anyway,

should it?)/

"Christof" wrote:


> That does not solve it here (on both of my machines). Desktop Alert is gone.
> I can reboot as much as I want :-(
 
Q

Q2hyaXN0b2Y

Yes, I see the exact same behaviour with IMAP and it is very annoying. How

could something like this slip through quality control?

"jalperin" wrote:


> I'm having exactly the same problem. No Desktop Alerts (and after many
> reboots). Another IMAP problem as well: Outlook refuses to download message
> bodies and attachments (despite my settings) until it performs a
> Send/Receive. Before applying SP2, it automatically downloaded both without
> waiting for a Send/Receive (which shouldn't be necessary for IMAP anyway,
> should it?)/

> "Christof" wrote:
>
> > That does not solve it here (on both of my machines). Desktop Alert is gone.
> > I can reboot as much as I want :-(

>
 
A

amFscGVyaW4

A clue!

If I run Outlook as Administrator (I'm using Vista Ultimate), the Desktop

Alert works. If I restart Outlook and run normally, it doesn't work. (The

other IMAP problem I referenced happens either way.)

"Christof" wrote:


> Yes, I see the exact same behaviour with IMAP and it is very annoying. How
> could something like this slip through quality control?
>
 
M

Milhouse Van Houten

Consistently? Are you sure it's not just random as it is for me? For

example, I had to run Outlook 4 times this morning to get the one where

alerts worked.

To answer an earlier question, maximizing Outlook is N/A. Why wouldn't it

be?

"jalperin" <jalperin> wrote in message

news:53CCB170-C5BA-4398-A369-FA7D45D8742E@microsoft.com...
> If I run Outlook as Administrator (I'm using Vista Ultimate), the Desktop
> Alert works. If I restart Outlook and run normally, it doesn't work.
> (The
> other IMAP problem I referenced happens either way.)

> "Christof" wrote:
>
> > Yes, I see the exact same behaviour with IMAP and it is very annoying.
> > How
> > could something like this slip through quality control?
> >

>
 
B

bmllbWll

I take it back - it only worked for a little while that day that after I

rebooted. I agree with the poster below that now it only works sometimes -

and hardly at that. Something is definitely wrong as again this happened

after SP2 install...

"Diane Poremsky [MVP]" wrote:


> Did you reboot? It works here, so its not a direct bug - but its possible
> an add-in or something is interacting with it.

> >

> > >

> > >

> "niemie" <niemie> wrote in message
> news:8597DD9D-DA01-45A5-8B1B-DEFC4F1EEB83@microsoft.com...
> > I just downloaded SP2 for office - i was happy to read about the
> > improvements
> > in stability to outlook. I think I found a bug though as SP2 seems to
> > kill
> > the desktop alert feature altogether. It stopped working for me and then
> > I
> > created a new rule for it which doesn't work either. I even went into
> > tools
> > / options and the preview desktop alert button did nothing - it's dead.


>
 
B

bmllbWll

BTW I am on Vista Ultimate and logged in as administrator.....

"Diane Poremsky [MVP]" wrote:


> Did you reboot? It works here, so its not a direct bug - but its possible
> an add-in or something is interacting with it.

> >

> > >

> > >

> "niemie" <niemie> wrote in message
> news:8597DD9D-DA01-45A5-8B1B-DEFC4F1EEB83@microsoft.com...
> > I just downloaded SP2 for office - i was happy to read about the
> > improvements
> > in stability to outlook. I think I found a bug though as SP2 seems to
> > kill
> > the desktop alert feature altogether. It stopped working for me and then
> > I
> > created a new rule for it which doesn't work either. I even went into
> > tools
> > / options and the preview desktop alert button did nothing - it's dead.


>
 
C

codeinfusion@gmail.com

I am having the same problem. I rebooted yesterday after seeing that

suggestion, and the alerts started working. Now today, alerts fail,

even in the "Desktop Alert Settings" -> Preview. I've rebooted twice

today.

=============================

On May 1, 11:41 am, niemie <nie...> wrote:
> I take it back - it only worked for a little while that day that after I
> rebooted.  I agree with the poster below that now it only works sometimes -
> and hardly at that.  Something is definitely wrong as again this happened
> after SP2 install...
 
U

Um9iZXJ0

I can confirm that this also happens to me and it is most annoying.

Reboot did not assist.

"niemie" wrote:


> I just downloaded SP2 for office - i was happy to read about the improvements
> in stability to outlook. I think I found a bug though as SP2 seems to kill
> the desktop alert feature altogether. It stopped working for me and then I
> created a new rule for it which doesn't work either. I even went into tools
> / options and the preview desktop alert button did nothing - it's dead.
 
E

ernie

It happens to me as well since the "February Cumulative Update for Outlook

2007" that is part of SP2 was released back in February. I had put a message

about this on the outlook team blog where the hotfix was announced but my

message had been strangely deleted.

Anyway, I've been leaving with it for 2 months. I installed a couple of days

ago the Win7 RTM and Office 2007 with SP2 and exactly the same happens so

this is not an accident and not related to other software installed. I had

time to experiment and here is what I noticed.

The first time I open Outlook it never works. When closing Outlook, we have

this new grey icon that appears for some time until Outlook closes for good.

Sometimes it takes a very long time for it to disappear and sometimes it

goes aways almost instantly. When reopening Outlook after it took a long

time to close, desktop alert including preview will not work.

I found one way to make it work again temporarily. It sounds strange but it

works systematically. If I kill OUTLOOK.EXE while the icon is staying a long

time (outlook takes a long time to close) and restart Outlook, desktop alert

works again, including the test preview. After that, Outlook usually closes

quickly and desktop alert keeps working. If for some reason, outlook takes a

long time to close, desktop alerts including preview will not work anymore

when Outlook is restarted.

"Milhouse Van Houten" <btvs@myrealbox.com> wrote in message

news:#FhClsayJHA.1380@TK2MSFTNGP05.phx.gbl...
> Here I'm somewhere in between: it doesn't work, maybe, 1 out of 3 times I
> run Outlook. Restarting Outlook proves necessary (rebooting the machine is
> overkill, though I've done that many times since installing SP2).

> Note that when it doesn't work, even the 'test alert' feature hidden in
> Tools/Options doesn't work, so it's truly dead, Jim, and has nothing to do
> with Rules, etc.

> It's hard to believe this could have slipped by the "largest" Office SP
> test in history, since surely someone there would have had the
> configuration necessary to make this show up.

> I run POP3/IMAP, not Exchange, if it matters. Win7 RC, which may.

> "Christof" <Christof> wrote in message
> news:FB205B5B-8FAE-4738-816B-F3CADB1F3850@microsoft.com...
> > That does not solve it here (on both of my machines). Desktop Alert is
> > gone.
> > I can reboot as much as I want :-(
>

>
>> "Diane Poremsky [MVP]" wrote:
> >
> >> A forced reboot is not always required, so for some people it's only one
> >> reboot, but yeah, I've noticed that sometimes a user-initiated reboot
> >> makes
> >> a difference. I have no idea what it does differently, only that it
> >> works.
> >
>>> > >>

> >
>>
>>
>>>

> >>
>>>

> >>
>>>> or point
> >> your
> >>
>>
>>> "niemie" <niemie> wrote in message
> >> news:B0F45533-C479-4384-9516-50DCE48135AB@microsoft.com...
> >> > Ok I rebooted and it works now - I wouldn't have thought of that
> >> > because
> >> > the
> >> > system rebooted automatically after SP2 install.....
> >>>> > Thanks for the help.
> >>>> > "Diane Poremsky [MVP]" wrote:
> >>>> >> Did you reboot? It works here, so its not a direct bug - but its
> >> >> possible
> >> >> an add-in or something is interacting with it.
> >> >
>>> >> > >> >>

> >> >> > >> >> > >> >
>>> >>

> >> >> > >> >
>>> >> > >> >> > >> >
>>> >
>>> >
>>> >
>>> >>> >> or point
> >> >> your
> >> >>> >
>>> >
>>> >> "niemie" <niemie> wrote in message
> >> >> news:8597DD9D-DA01-45A5-8B1B-DEFC4F1EEB83@microsoft.com...
> >> >> > I just downloaded SP2 for office - i was happy to read about the
> >> >> > improvements
> >> >> > in stability to outlook. I think I found a bug though as SP2 seems
> >> >> > to
> >> >> > kill
> >> >> > the desktop alert feature altogether. It stopped working for me
> >> >> > and
> >> >> > then
> >> >> > I
> >> >> > created a new rule for it which doesn't work either. I even went
> >> >> > into
> >> >> > tools
> >> >> > / options and the preview desktop alert button did nothing - it's
> >> >> > dead.
> >> >
>>> >
>>>
 
T

TGlzYVI

I'm having the same problems as everyone else. I have a number of rules that

include a requirement for a Desktop Alert to be shown when an email is posted

to specific work folders so that I don't have to stop what I'm doing and

maximize the Outlook window every time an email comes in. None of them are

working now, and i'm getting email sound alerts when things go into folders

where there are not supposed to be any alerts at all.

I know there's a link to this thread in the Outlook Team's blog posting

about the SP2 launch, so Outlook Team, if you're reading this: PLEASE FIX

THIS PROBLEM ASAP!

"niemie" wrote:


> I just downloaded SP2 for office - i was happy to read about the improvements
> in stability to outlook. I think I found a bug though as SP2 seems to kill
> the desktop alert feature altogether. It stopped working for me and then I
> created a new rule for it which doesn't work either. I even went into tools
> / options and the preview desktop alert button did nothing - it's dead.
 
R

RCBMIFM

I installed the Office 2007 SP2 last week and since then desktop alert does

not work. I have rebooted many times since SP2 was installed. After

researching the problems, I found one suggestion that an addin may have been

the culprit. I ran Outlook as an administratior and disabled all addins. It

did not resolve the problem. I tried to disable and then reenable the desktop

alerts using the "Advanced email Options" but that didn't work. What I find

very curious is the fact that when I click on the "Desktop Alert Settings"

and click "Preview", I don't see any preview. That tells me that something

else is going on.

If anybody has a solution, please let me know. ... one step forward (SP2), a

half a step back.

"niemie" wrote:


> I just downloaded SP2 for office - i was happy to read about the improvements
> in stability to outlook. I think I found a bug though as SP2 seems to kill
> the desktop alert feature altogether. It stopped working for me and then I
> created a new rule for it which doesn't work either. I even went into tools
> / options and the preview desktop alert button did nothing - it's dead.
 
Y

Ymx1ZXNreWphc29u

I just wanted to throw in my two cents that SP2 broke my Desktop Alerts as

well. I did a Repair and that fixed them for a day. Now they are broken

again. Hitting "preview desktop alert" in the advanced mail configuration

proves that desktop alerts are simply broken. I am on Vista SP1.

"Diane Poremsky [MVP]" wrote:


> It could be related to the windows beta. Do you see a difference in
> behavior if you have windows maximized?

> >

> > >

> > >

> "Milhouse Van Houten" <btvs@myrealbox.com> wrote in message
> news:#FhClsayJHA.1380@TK2MSFTNGP05.phx.gbl...
> > Here I'm somewhere in between: it doesn't work, maybe, 1 out of 3 times I
> > run Outlook. Restarting Outlook proves necessary (rebooting the machine is
> > overkill, though I've done that many times since installing SP2).
> > Note that when it doesn't work, even the 'test alert' feature hidden in
> > Tools/Options doesn't work, so it's truly dead, Jim, and has nothing to do
> > with Rules, etc.
> > It's hard to believe this could have slipped by the "largest" Office SP
> > test in history, since surely someone there would have had the
> > configuration necessary to make this show up.
> > I run POP3/IMAP, not Exchange, if it matters. Win7 RC, which may.
> > "Christof" <Christof> wrote in message
> > news:FB205B5B-8FAE-4738-816B-F3CADB1F3850@microsoft.com...
> >> That does not solve it here (on both of my machines). Desktop Alert is
> >> gone.
> >> I can reboot as much as I want :-(
> >
> >
> >> "Diane Poremsky [MVP]" wrote:
> >
> >>> A forced reboot is not always required, so for some people it's only one
> >>> reboot, but yeah, I've noticed that sometimes a user-initiated reboot
> >>> makes
> >>> a difference. I have no idea what it does differently, only that it
> >>> works.
> >>
> >>> > >>>

> >>
> >>
> >>
> >>>

> >> >>
> >>>

> >> >>
> >> >>> or point
> >>> your
> >> >>
> >>
> >>> "niemie" <niemie> wrote in message
> >>> news:B0F45533-C479-4384-9516-50DCE48135AB@microsoft.com...
> >>> > Ok I rebooted and it works now - I wouldn't have thought of that
> >>> > because
> >>> > the
> >>> > system rebooted automatically after SP2 install.....
> >>> >>> > Thanks for the help.
> >>> >>> > "Diane Poremsky [MVP]" wrote:
> >>> >>> >> Did you reboot? It works here, so its not a direct bug - but its
> >>> >> possible
> >>> >> an add-in or something is interacting with it.
> >>> >
> >>> >> > >>> >>

> >>> >> > >>> >> > >>> >
> >>> >>

> >>> >> > >>> >
> >>> >> > >>> >> > >>> >
> >>> >
> >>> >
> >>> >
> >>> > >>> >> or point
> >>> >> your
> >>> > >>> >
> >>> >
> >>> >> "niemie" <niemie> wrote in message
> >>> >> news:8597DD9D-DA01-45A5-8B1B-DEFC4F1EEB83@microsoft.com...
> >>> >> > I just downloaded SP2 for office - i was happy to read about the
> >>> >> > improvements
> >>> >> > in stability to outlook. I think I found a bug though as SP2 seems
> >>> >> > to
> >>> >> > kill
> >>> >> > the desktop alert feature altogether. It stopped working for me
> >>> >> > and
> >>> >> > then
> >>> >> > I
> >>> >> > created a new rule for it which doesn't work either. I even went
> >>> >> > into
> >>> >> > tools
> >>> >> > / options and the preview desktop alert button did nothing - it's
> >>> >> > dead.
> >>> >
> >>> >
> >>>

>
 
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