can't open outlook.

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smudger

I get the error message "cannot open default e-mail folders. Outlook.pst is
in use and cannot be accessed. Close any application that is using this file
and try again. you may need to restart your PC."

I can't find anything that is using the .pst file although I don't really
know how to find out. Any ideas out there?

cheers,
Smudger
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
After you close outlook, right click on the task bar and choose Task
manager. Look on the processes tab - is outlook.exe listed? If so, do you
use any utility or device that accesses outlook data? See
http://www.slipstick.com/problems/outlook-exe-continues-running-after-you-exit-outlook/ for utilities that are known to
cause issues.




"smudger" <smudger> wrote in message
news:81B43E5F-7A77-4FB4-B22E-A25074295FE9@microsoft.com...
> I get the error message "cannot open default e-mail folders. Outlook.pst
> is
> in use and cannot be accessed. Close any application that is using this
> file
> and try again. you may need to restart your PC."
>
> I can't find anything that is using the .pst file although I don't really
> know how to find out. Any ideas out there?
>
> cheers,
> Smudger


 
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