can't create a new folder

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Not open for further replies.
J

Jay

Office 2003 on XP

Outlook is refusing to create a new folder, but at a previous job, I know I

had more.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
What type of email account? What exactly happens when you try? Are you

creating a new pst file or just folders within your current message store?

"Jay" <spam@nospam.org> wrote in message

news:#30j7PRiKHA.1236@TK2MSFTNGP04.phx.gbl...
> Office 2003 on XP

> Outlook is refusing to create a new folder, but at a previous job, I know
> I had more.
>
 
J

Jay

I'm allowed to go through the process, but after I have typed my new folder

name, I get an error message saying it could not create the folder and it

exits the create new folder function.

"Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message

news:847D004D-28FB-4A5F-AC38-C32BD4D75012@microsoft.com...
> What type of email account? What exactly happens when you try? Are you
> creating a new pst file or just folders within your current message store?

> >

> >

>

> >

> "Jay" <spam@nospam.org> wrote in message
> news:#30j7PRiKHA.1236@TK2MSFTNGP04.phx.gbl...
> > Office 2003 on XP
>

>> Outlook is refusing to create a new folder, but at a previous job, I know
> > I had more.
> >
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Hit Ctrl+6 to go to the folder list - do you see the folder there?

"Jay" <spam@nospam.org> wrote in message

news:ezo7QXWiKHA.1540@TK2MSFTNGP06.phx.gbl...
> I'm allowed to go through the process, but after I have typed my new
> folder name, I get an error message saying it could not create the folder
> and it exits the create new folder function.

> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
> news:847D004D-28FB-4A5F-AC38-C32BD4D75012@microsoft.com...
> > What type of email account? What exactly happens when you try? Are you
> > creating a new pst file or just folders within your current message
> > store?
>

>> > >

>

>> >

>>

>

>>

>

>> > >

>

>
>> "Jay" <spam@nospam.org> wrote in message
> > news:#30j7PRiKHA.1236@TK2MSFTNGP04.phx.gbl...
> >> Office 2003 on XP
> >
>>> Outlook is refusing to create a new folder, but at a previous job, I
> >> know I had more.
> >>


>
 
J

Jay

All Ctrl+6 did was go to the folder list, which was already open, and no the

folder wasn't there. By the way, the folder creation getting the error is a

sub-folder, not that it makes much difference.

It also seemed to create two links at the bottom of the list that allow you

to look at folder sizes. Can these links be hidden again?

When I look at the folder sizes, there are tabs for local & remote. The

folder I want the new folder in shows up on both tabs and are slightly

different sizes.

"Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message

news:Ou4bmqWiKHA.5520@TK2MSFTNGP06.phx.gbl...
> Hit Ctrl+6 to go to the folder list - do you see the folder there?

> >

> >

>

> >

> "Jay" <spam@nospam.org> wrote in message
> news:ezo7QXWiKHA.1540@TK2MSFTNGP06.phx.gbl...
> > I'm allowed to go through the process, but after I have typed my new
> > folder name, I get an error message saying it could not create the folder
> > and it exits the create new folder function.
>

>> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
> > news:847D004D-28FB-4A5F-AC38-C32BD4D75012@microsoft.com...
> >> What type of email account? What exactly happens when you try? Are you
> >> creating a new pst file or just folders within your current message
> >> store?
> >
>>> > >>

> >
>>> > >
>>>

> >>
>>>

> >>
>>> > >>

> >
>>
>>> "Jay" <spam@nospam.org> wrote in message
> >> news:#30j7PRiKHA.1236@TK2MSFTNGP04.phx.gbl...
> >>> Office 2003 on XP
> >>
>>>> Outlook is refusing to create a new folder, but at a previous job, I
> >>> know I had more.
> >>>

>

>>
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Is this an IMAP account?

"Jay" <spam@nospam.org> wrote in message

news:uP3dG$VjKHA.1652@TK2MSFTNGP05.phx.gbl...
> All Ctrl+6 did was go to the folder list, which was already open, and no
> the folder wasn't there. By the way, the folder creation getting the error
> is a sub-folder, not that it makes much difference.

> It also seemed to create two links at the bottom of the list that allow
> you to look at folder sizes. Can these links be hidden again?

> When I look at the folder sizes, there are tabs for local & remote. The
> folder I want the new folder in shows up on both tabs and are slightly
> different sizes.

> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
> news:Ou4bmqWiKHA.5520@TK2MSFTNGP06.phx.gbl...
> > Hit Ctrl+6 to go to the folder list - do you see the folder there?
>

>> > >

>

>> >

>>

>

>>

>

>> > >

>

>
>> "Jay" <spam@nospam.org> wrote in message
> > news:ezo7QXWiKHA.1540@TK2MSFTNGP06.phx.gbl...
> >> I'm allowed to go through the process, but after I have typed my new
> >> folder name, I get an error message saying it could not create the
> >> folder and it exits the create new folder function.
> >
>>> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
> >> news:847D004D-28FB-4A5F-AC38-C32BD4D75012@microsoft.com...
> >>> What type of email account? What exactly happens when you try? Are you
> >>> creating a new pst file or just folders within your current message
> >>> store?
> >>
>>>> > >>>

> >>
>>>> > >>
>>>>

> >>>>
>>>>

> >>>>
>>>> > >>>

> >>
>>>
>>>> "Jay" <spam@nospam.org> wrote in message
> >>> news:#30j7PRiKHA.1236@TK2MSFTNGP04.phx.gbl...
> >>>> Office 2003 on XP
> >>>
>>>>> Outlook is refusing to create a new folder, but at a previous job, I
> >>>> know I had more.
> >>>
>>
>>>


>
 
J

Jay

How do I tell?

"Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message

news:OJtB2UXjKHA.6096@TK2MSFTNGP02.phx.gbl...
> Is this an IMAP account?

> >

> >

>

> >

> "Jay" <spam@nospam.org> wrote in message
> news:uP3dG$VjKHA.1652@TK2MSFTNGP05.phx.gbl...
> > All Ctrl+6 did was go to the folder list, which was already open, and no
> > the folder wasn't there. By the way, the folder creation getting the
> > error is a sub-folder, not that it makes much difference.
>

>> It also seemed to create two links at the bottom of the list that allow
> > you to look at folder sizes. Can these links be hidden again?
>

>> When I look at the folder sizes, there are tabs for local & remote. The
> > folder I want the new folder in shows up on both tabs and are slightly
> > different sizes.
>

>> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
> > news:Ou4bmqWiKHA.5520@TK2MSFTNGP06.phx.gbl...
> >> Hit Ctrl+6 to go to the folder list - do you see the folder there?
> >
>>> > >>

> >
>>> > >
>>>

> >>
>>>

> >>
>>> > >>

> >
>>
>>> "Jay" <spam@nospam.org> wrote in message
> >> news:ezo7QXWiKHA.1540@TK2MSFTNGP06.phx.gbl...
> >>> I'm allowed to go through the process, but after I have typed my new
> >>> folder name, I get an error message saying it could not create the
> >>> folder and it exits the create new folder function.
> >>
>>>> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
> >>> news:847D004D-28FB-4A5F-AC38-C32BD4D75012@microsoft.com...
> >>>> What type of email account? What exactly happens when you try? Are you
> >>>> creating a new pst file or just folders within your current message
> >>>> store?
> >>>
>>>>> > >>>>

> >>>
>>>>> > >>>
>>>>>

> >>>>>>
>>>>>

> >>>>>>
>>>>> > >>>>

> >>>
>>>>
>>>>> "Jay" <spam@nospam.org> wrote in message
> >>>> news:#30j7PRiKHA.1236@TK2MSFTNGP04.phx.gbl...
> >>>>> Office 2003 on XP
> >>>>
>>>>>> Outlook is refusing to create a new folder, but at a previous job, I
> >>>>> know I had more.
> >>>>
>>>
>>>>

>

>>
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
The server type is in tools, account settings.

"Jay" <spam@nospam.org> wrote in message

news:OnN9ueXjKHA.1540@TK2MSFTNGP06.phx.gbl...
> How do I tell?

> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
> news:OJtB2UXjKHA.6096@TK2MSFTNGP02.phx.gbl...
> > Is this an IMAP account?
>

>> > >

>

>> >

>>

>

>>

>

>> > >

>

>
>> "Jay" <spam@nospam.org> wrote in message
> > news:uP3dG$VjKHA.1652@TK2MSFTNGP05.phx.gbl...
> >> All Ctrl+6 did was go to the folder list, which was already open, and no
> >> the folder wasn't there. By the way, the folder creation getting the
> >> error is a sub-folder, not that it makes much difference.
> >
>>> It also seemed to create two links at the bottom of the list that allow
> >> you to look at folder sizes. Can these links be hidden again?
> >
>>> When I look at the folder sizes, there are tabs for local & remote. The
> >> folder I want the new folder in shows up on both tabs and are slightly
> >> different sizes.
> >
>>> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
> >> news:Ou4bmqWiKHA.5520@TK2MSFTNGP06.phx.gbl...
> >>> Hit Ctrl+6 to go to the folder list - do you see the folder there?
> >>
>>>> > >>>

> >>
>>>> > >>
>>>>

> >>>>
>>>>

> >>>>
>>>> > >>>

> >>
>>>
>>>> "Jay" <spam@nospam.org> wrote in message
> >>> news:ezo7QXWiKHA.1540@TK2MSFTNGP06.phx.gbl...
> >>>> I'm allowed to go through the process, but after I have typed my new
> >>>> folder name, I get an error message saying it could not create the
> >>>> folder and it exits the create new folder function.
> >>>
>>>>> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
> >>>> news:847D004D-28FB-4A5F-AC38-C32BD4D75012@microsoft.com...
> >>>>> What type of email account? What exactly happens when you try? Are
> >>>>> you creating a new pst file or just folders within your current
> >>>>> message store?
> >>>>
>>>>>> > >>>>>

> >>>>
>>>>>> > >>>>
>>>>>>

> >>>>>>>>
>>>>>>

> >>>>>>>>
>>>>>> > >>>>>

> >>>>
>>>>>
>>>>>> "Jay" <spam@nospam.org> wrote in message
> >>>>> news:#30j7PRiKHA.1236@TK2MSFTNGP04.phx.gbl...
> >>>>>> Office 2003 on XP
> >>>>>
>>>>>>> Outlook is refusing to create a new folder, but at a previous job, I
> >>>>>> know I had more.
> >>>>>
>>>>
>>>>
>>
>>>


>
 
J

Jay

OK, I think it is an Exchange Server.

Tools->E-mail Accounts, opens a wizard. Select View/change accounts and that

is where it says Exchange.

"Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message

news:OJtB2UXjKHA.6096@TK2MSFTNGP02.phx.gbl...
> Is this an IMAP account?

> >

> >

>

> >

> "Jay" <spam@nospam.org> wrote in message
> news:uP3dG$VjKHA.1652@TK2MSFTNGP05.phx.gbl...
> > All Ctrl+6 did was go to the folder list, which was already open, and no
> > the folder wasn't there. By the way, the folder creation getting the
> > error is a sub-folder, not that it makes much difference.
>

>> It also seemed to create two links at the bottom of the list that allow
> > you to look at folder sizes. Can these links be hidden again?
>

>> When I look at the folder sizes, there are tabs for local & remote. The
> > folder I want the new folder in shows up on both tabs and are slightly
> > different sizes.
>

>> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
> > news:Ou4bmqWiKHA.5520@TK2MSFTNGP06.phx.gbl...
> >> Hit Ctrl+6 to go to the folder list - do you see the folder there?
> >
>>> > >>

> >
>>> > >
>>>

> >>
>>>

> >>
>>> > >>

> >
>>
>>> "Jay" <spam@nospam.org> wrote in message
> >> news:ezo7QXWiKHA.1540@TK2MSFTNGP06.phx.gbl...
> >>> I'm allowed to go through the process, but after I have typed my new
> >>> folder name, I get an error message saying it could not create the
> >>> folder and it exits the create new folder function.
> >>
>>>> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
> >>> news:847D004D-28FB-4A5F-AC38-C32BD4D75012@microsoft.com...
> >>>> What type of email account? What exactly happens when you try? Are you
> >>>> creating a new pst file or just folders within your current message
> >>>> store?
> >>>
>>>>> > >>>>

> >>>
>>>>> > >>>
>>>>>

> >>>>>>
>>>>>

> >>>>>>
>>>>> > >>>>

> >>>
>>>>
>>>>> "Jay" <spam@nospam.org> wrote in message
> >>>> news:#30j7PRiKHA.1236@TK2MSFTNGP04.phx.gbl...
> >>>>> Office 2003 on XP
> >>>>
>>>>>> Outlook is refusing to create a new folder, but at a previous job, I
> >>>>> know I had more.
> >>>>
>>>
>>>>

>

>>
 
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