Removing my email address from Outlook's junk filters

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Not open for further replies.
N

Nebulous

I use Outlook heavily, but never the Junk Mail filter. I have my own small

business (consultancy) and have recently discovered that serveral people

haven't seen messages from me because my messages are filtered by their

Outlook Junk Mail Filter.

As far as I can tell, there's nothing consistent or troubling about the

content that would trip a content filter, so I'm assuming MS uses some sort

of SPAM database.

How can I correct this? I'm certainly no spammer or anything close to it.

Just a small business guy doing mostly local business as a management

consultant.

At one point in the past, I discovered that my website had been flagged by

WebSense as Adult Content, so many people couldn't get to it. I contacted

them, they investigated, and then apologetically recategorized it. Not sure

what I could possibly be doing that would cause me these headaches.

Anyway, I wonder if some common source caused WebSense and MS to block me.

Again, what should I do? This could cost me a lot of $$ in lost business.

Regards,

~N
 

Brian Tillman

Senior Member
I use Outlook heavily, but never the Junk Mail filter. I have my own small


business (consultancy) and have recently discovered that serveral people


haven't seen messages from me because my messages are filtered by their


Outlook Junk Mail Filter.




As far as I can tell, there's nothing consistent or troubling about the


content that would trip a content filter, so I'm assuming MS uses some sort


of SPAM database.





It uses a bayesian filter.




How can I correct this?





You can't but they can. All they need to do is add your address to their Safe Sender list.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I don't think websense has anything to do with it. The people you send to

will need to put your address on their safe list.

I've had mail moved to junk mail because it was too short.

"Nebulous" <Nebulous> wrote in message

news:D5418C22-C951-49C7-A6DA-1A5F7859C4B5@microsoft.com...
> I use Outlook heavily, but never the Junk Mail filter. I have my own small
> business (consultancy) and have recently discovered that serveral people
> haven't seen messages from me because my messages are filtered by their
> Outlook Junk Mail Filter.

> As far as I can tell, there's nothing consistent or troubling about the
> content that would trip a content filter, so I'm assuming MS uses some
> sort
> of SPAM database.

> How can I correct this? I'm certainly no spammer or anything close to it.
> Just a small business guy doing mostly local business as a management
> consultant.

> At one point in the past, I discovered that my website had been flagged by
> WebSense as Adult Content, so many people couldn't get to it. I contacted
> them, they investigated, and then apologetically recategorized it. Not
> sure
> what I could possibly be doing that would cause me these headaches.

> Anyway, I wonder if some common source caused WebSense and MS to block me.

> Again, what should I do? This could cost me a lot of $$ in lost business.

> Regards,

> ~N
 
N

Nebulous

Diane and Brian -

Thank you both for your replies. The problem is, I may be writing an email

to a new prospect -- such as someone I met at a networking event that day, a

person that someone referred me to, etc. So, I can't always (or even usually)

ensure that someone I'm emailing has me in their safe list. In a business

like mine, that's a rather difficult thing to have to do -- ask everyone you

ever email whether they have Outlook and, if so, do they use Junk Filtering

and, if so, would they please add my addrss to their safe senders list (if

they know how).

Does Outlook only use Baysian filtering, or does it also use a SPAM database

to block certain addresses?

~N

"Diane Poremsky [MVP]" wrote:


> I don't think websense has anything to do with it. The people you send to
> will need to put your address on their safe list.

> I've had mail moved to junk mail because it was too short.

> >

> >

>

>

> > "Nebulous" <Nebulous> wrote in message
> news:D5418C22-C951-49C7-A6DA-1A5F7859C4B5@microsoft.com...
> > I use Outlook heavily, but never the Junk Mail filter. I have my own small
> > business (consultancy) and have recently discovered that serveral people
> > haven't seen messages from me because my messages are filtered by their
> > Outlook Junk Mail Filter.
> > As far as I can tell, there's nothing consistent or troubling about the
> > content that would trip a content filter, so I'm assuming MS uses some
> > sort
> > of SPAM database.
> > How can I correct this? I'm certainly no spammer or anything close to it.
> > Just a small business guy doing mostly local business as a management
> > consultant.
> > At one point in the past, I discovered that my website had been flagged by
> > WebSense as Adult Content, so many people couldn't get to it. I contacted
> > them, they investigated, and then apologetically recategorized it. Not
> > sure
> > what I could possibly be doing that would cause me these headaches.
> > Anyway, I wonder if some common source caused WebSense and MS to block me.
> > Again, what should I do? This could cost me a lot of $$ in lost business.
> > Regards,
> > ~N

>
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It uses bayesian in the automatic filters, users can filter by address or

domain. They don't publish what they use in the filter but I don't think its

your problems. Filtering on addresses is pointless - spammers will move on

to a new address.

Make sure the message is not short - use a decent paragraph. Don't overdo

images. Try to avoid spammy words - while its easy to guess certain drugs &

body parts are spammy, its harder with marketing terms. Send test messages

to yourself to see what might get through.

"Nebulous" <Nebulous> wrote in message

news:4335DD02-FDD0-4A2A-86D4-2FF4D5822133@microsoft.com...
> Diane and Brian -

> Thank you both for your replies. The problem is, I may be writing an email
> to a new prospect -- such as someone I met at a networking event that day,
> a
> person that someone referred me to, etc. So, I can't always (or even
> usually)
> ensure that someone I'm emailing has me in their safe list. In a business
> like mine, that's a rather difficult thing to have to do -- ask everyone
> you
> ever email whether they have Outlook and, if so, do they use Junk
> Filtering
> and, if so, would they please add my addrss to their safe senders list (if
> they know how).

> Does Outlook only use Baysian filtering, or does it also use a SPAM
> database
> to block certain addresses?

> ~N

> "Diane Poremsky [MVP]" wrote:
>
> > I don't think websense has anything to do with it. The people you send to
> > will need to put your address on their safe list.
>

>> I've had mail moved to junk mail because it was too short.
>

>> > >

>

>> >

>>

>

>>

>

>>

> >

>

>> "Nebulous" <Nebulous> wrote in message
> > news:D5418C22-C951-49C7-A6DA-1A5F7859C4B5@microsoft.com...
> > > I use Outlook heavily, but never the Junk Mail filter. I have my own
> > > small
> > > business (consultancy) and have recently discovered that serveral
> > > people
> > > haven't seen messages from me because my messages are filtered by their
> > > Outlook Junk Mail Filter.
> >> > As far as I can tell, there's nothing consistent or troubling about the
> > > content that would trip a content filter, so I'm assuming MS uses some
> > > sort
> > > of SPAM database.
> >> > How can I correct this? I'm certainly no spammer or anything close to
> > > it.
> > > Just a small business guy doing mostly local business as a management
> > > consultant.
> >> > At one point in the past, I discovered that my website had been flagged
> > > by
> > > WebSense as Adult Content, so many people couldn't get to it. I
> > > contacted
> > > them, they investigated, and then apologetically recategorized it. Not
> > > sure
> > > what I could possibly be doing that would cause me these headaches.
> >> > Anyway, I wonder if some common source caused WebSense and MS to block
> > > me.
> >> > Again, what should I do? This could cost me a lot of $$ in lost
> > > business.
> >> > Regards,
> >> > ~N

> >
 
N

Nebulous

Thanks again, Diane.

I *think* I'm pretty aware of how to make emails filter-friendly. These have

been content-rich email, with a solid greeting and signature. The only image

is one that I use in my signature (it's my business logo). I wouldn't think a

single in-line small image would o this. But I obviously have a lot to learn.

Sending it to myself wouldn't help because I don't use Outlook's junk

filter. I don't think it works well -- it has given me too many false hits

and has miss several that I thought were obvious. My email is hosted by

Gmail, and they do a much better job of managing it.

Oh well. Seems I'm stuck.

jb

"Diane Poremsky [MVP]" wrote:


> It uses bayesian in the automatic filters, users can filter by address or
> domain. They don't publish what they use in the filter but I don't think its
> your problems. Filtering on addresses is pointless - spammers will move on
> to a new address.

> Make sure the message is not short - use a decent paragraph. Don't overdo
> images. Try to avoid spammy words - while its easy to guess certain drugs &
> body parts are spammy, its harder with marketing terms. Send test messages
> to yourself to see what might get through.

> >

> >

>

>

> > "Nebulous" <Nebulous> wrote in message
> news:4335DD02-FDD0-4A2A-86D4-2FF4D5822133@microsoft.com...
> > Diane and Brian -
> > Thank you both for your replies. The problem is, I may be writing an email
> > to a new prospect -- such as someone I met at a networking event that day,
> > a
> > person that someone referred me to, etc. So, I can't always (or even
> > usually)
> > ensure that someone I'm emailing has me in their safe list. In a business
> > like mine, that's a rather difficult thing to have to do -- ask everyone
> > you
> > ever email whether they have Outlook and, if so, do they use Junk
> > Filtering
> > and, if so, would they please add my addrss to their safe senders list (if
> > they know how).
> > Does Outlook only use Baysian filtering, or does it also use a SPAM
> > database
> > to block certain addresses?
> > ~N
> > "Diane Poremsky [MVP]" wrote:
> >
> >> I don't think websense has anything to do with it. The people you send to
> >> will need to put your address on their safe list.
> >
> >> I've had mail moved to junk mail because it was too short.
> >
> >> > >>

> >
> >> > >
> >>

> > >
> >>

> > >
> >>

> >>

> >
> >> "Nebulous" <Nebulous> wrote in message
> >> news:D5418C22-C951-49C7-A6DA-1A5F7859C4B5@microsoft.com...
> >> > I use Outlook heavily, but never the Junk Mail filter. I have my own
> >> > small
> >> > business (consultancy) and have recently discovered that serveral
> >> > people
> >> > haven't seen messages from me because my messages are filtered by their
> >> > Outlook Junk Mail Filter.
> >> >> > As far as I can tell, there's nothing consistent or troubling about the
> >> > content that would trip a content filter, so I'm assuming MS uses some
> >> > sort
> >> > of SPAM database.
> >> >> > How can I correct this? I'm certainly no spammer or anything close to
> >> > it.
> >> > Just a small business guy doing mostly local business as a management
> >> > consultant.
> >> >> > At one point in the past, I discovered that my website had been flagged
> >> > by
> >> > WebSense as Adult Content, so many people couldn't get to it. I
> >> > contacted
> >> > them, they investigated, and then apologetically recategorized it. Not
> >> > sure
> >> > what I could possibly be doing that would cause me these headaches.
> >> >> > Anyway, I wonder if some common source caused WebSense and MS to block
> >> > me.
> >> >> > Again, what should I do? This could cost me a lot of $$ in lost
> >> > business.
> >> >> > Regards,
> >> >> > ~N
> >>
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I forget if the junk filter is per profile or per windows account - but the

solution is to a make profile that has it enabled. Get a pop account to

test with.

"Nebulous" <Nebulous> wrote in message

news:ADC5AD19-333D-493E-BFB8-DBD689376905@microsoft.com...
> Thanks again, Diane.

> I *think* I'm pretty aware of how to make emails filter-friendly. These
> have
> been content-rich email, with a solid greeting and signature. The only
> image
> is one that I use in my signature (it's my business logo). I wouldn't
> think a
> single in-line small image would o this. But I obviously have a lot to
> learn.

> Sending it to myself wouldn't help because I don't use Outlook's junk
> filter. I don't think it works well -- it has given me too many false hits
> and has miss several that I thought were obvious. My email is hosted by
> Gmail, and they do a much better job of managing it.

> Oh well. Seems I'm stuck.

> jb

> "Diane Poremsky [MVP]" wrote:
>
> > It uses bayesian in the automatic filters, users can filter by address or
> > domain. They don't publish what they use in the filter but I don't think
> > its
> > your problems. Filtering on addresses is pointless - spammers will move
> > on
> > to a new address.
>

>> Make sure the message is not short - use a decent paragraph. Don't overdo
> > images. Try to avoid spammy words - while its easy to guess certain
> > drugs &
> > body parts are spammy, its harder with marketing terms. Send test
> > messages
> > to yourself to see what might get through.
>

>> > >

>

>> >

>>

>

>>

>

>>

> >

>

>> "Nebulous" <Nebulous> wrote in message
> > news:4335DD02-FDD0-4A2A-86D4-2FF4D5822133@microsoft.com...
> > > Diane and Brian -
> >> > Thank you both for your replies. The problem is, I may be writing an
> > > email
> > > to a new prospect -- such as someone I met at a networking event that
> > > day,
> > > a
> > > person that someone referred me to, etc. So, I can't always (or even
> > > usually)
> > > ensure that someone I'm emailing has me in their safe list. In a
> > > business
> > > like mine, that's a rather difficult thing to have to do -- ask
> > > everyone
> > > you
> > > ever email whether they have Outlook and, if so, do they use Junk
> > > Filtering
> > > and, if so, would they please add my addrss to their safe senders list
> > > (if
> > > they know how).
> >> > Does Outlook only use Baysian filtering, or does it also use a SPAM
> > > database
> > > to block certain addresses?
> >> > ~N
> >> > "Diane Poremsky [MVP]" wrote:
> >> >> I don't think websense has anything to do with it. The people you send
> > >> to
> > >> will need to put your address on their safe list.
> > >
>> >> I've had mail moved to junk mail because it was too short.
> > >
>> >> > > >>

> > >
>> >> > > >
>> >>

> > >> >
>> >>

> > >> >
>> >>

> > >>

> > >
>> >> "Nebulous" <Nebulous> wrote in message
> > >> news:D5418C22-C951-49C7-A6DA-1A5F7859C4B5@microsoft.com...
> > >> > I use Outlook heavily, but never the Junk Mail filter. I have my own
> > >> > small
> > >> > business (consultancy) and have recently discovered that serveral
> > >> > people
> > >> > haven't seen messages from me because my messages are filtered by
> > >> > their
> > >> > Outlook Junk Mail Filter.
> > >>> >> > As far as I can tell, there's nothing consistent or troubling about
> > >> > the
> > >> > content that would trip a content filter, so I'm assuming MS uses
> > >> > some
> > >> > sort
> > >> > of SPAM database.
> > >>> >> > How can I correct this? I'm certainly no spammer or anything close
> > >> > to
> > >> > it.
> > >> > Just a small business guy doing mostly local business as a
> > >> > management
> > >> > consultant.
> > >>> >> > At one point in the past, I discovered that my website had been
> > >> > flagged
> > >> > by
> > >> > WebSense as Adult Content, so many people couldn't get to it. I
> > >> > contacted
> > >> > them, they investigated, and then apologetically recategorized it.
> > >> > Not
> > >> > sure
> > >> > what I could possibly be doing that would cause me these headaches.
> > >>> >> > Anyway, I wonder if some common source caused WebSense and MS to
> > >> > block
> > >> > me.
> > >>> >> > Again, what should I do? This could cost me a lot of $$ in lost
> > >> > business.
> > >>> >> > Regards,
> > >>> >> > ~N
> > >>
 
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