Filter (to removed unread messages) removed, but keeps coming back

Status
Not open for further replies.
G

Gail

On one computer, there was a filter to remove all unread messages from my

inbox. I 'clear all' and the filter is removed, thus both read and unread

messages appear, which is what I want.

But I close Outlook, and reopen it, and suddenly the filter is back! (my

read messages have disappeared).

On another computer, I try this same scenario, and the filter is permanently

removed.

How can I fix the first computer to get the filter removal to be PERMANENT?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Restart outlook using the /cleanviews switch.

See http://www.outlook-tips.net/beginner/switches.htm if you need help using

switches.

"Gail" <Gail> wrote in message

news:D6CCE1D0-E14F-4A94-8939-DE10B7D2ED31@microsoft.com...
> On one computer, there was a filter to remove all unread messages from my
> inbox. I 'clear all' and the filter is removed, thus both read and unread
> messages appear, which is what I want.

> But I close Outlook, and reopen it, and suddenly the filter is back! (my
> read messages have disappeared).

> On another computer, I try this same scenario, and the filter is
> permanently
> removed.

> How can I fix the first computer to get the filter removal to be
> PERMANENT?
 
Status
Not open for further replies.
Top