Microsoft Outlook 2007 - inbox repair tool

  • Thread starter GretaJo
  • Start date Views 1,025
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GretaJo

Outlook won't open, gives message to run repair tool. Repair tool won't run,
says pst file is in use. Dug into where it might be in use - says it's open
in System. Doesn't help me... how to I close it so I can run the repair tool
and change the auto-delete function on deleted emails?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Are you using any addins or utilities that use outlook data? Syncing with a
phone?

"GretaJo" <GretaJo> wrote in message
news:B2EFAA66-12E0-4827-8DF5-10ABD4921B0C@microsoft.com...
> Outlook won't open, gives message to run repair tool. Repair tool won't
> run,
> says pst file is in use. Dug into where it might be in use - says it's
> open
> in System. Doesn't help me... how to I close it so I can run the repair
> tool
> and change the auto-delete function on deleted emails?


 
G

GretaJo

no, none that I know of. problem seemed to start when I set it to delete
files from deleted folder on closing (i think)

"Diane Poremsky [MVP]" wrote:

> Are you using any addins or utilities that use outlook data? Syncing with a
> phone?
>
> >

>

>

>
>

>

>
>

>

>
>

>

>
> "GretaJo" <GretaJo> wrote in message
> news:B2EFAA66-12E0-4827-8DF5-10ABD4921B0C@microsoft.com...
> > Outlook won't open, gives message to run repair tool. Repair tool won't
> > run,
> > says pst file is in use. Dug into where it might be in use - says it's
> > open
> > in System. Doesn't help me... how to I close it so I can run the repair
> > tool
> > and change the auto-delete function on deleted emails?

>

 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That's possible. Reboot the computer and run scanpst before starting
outlook. If you have outlook in the Startup folder, hold shift as windows
boots.

"GretaJo" <GretaJo> wrote in message
news:13B0C2D8-02C5-4F21-904D-6A7B2FD24B2C@microsoft.com...
> no, none that I know of. problem seemed to start when I set it to delete
> files from deleted folder on closing (i think)
>
> "Diane Poremsky [MVP]" wrote:
>
>> Are you using any addins or utilities that use outlook data? Syncing with
>> a
>> phone?
>>
>> >>

>>

>>

>>
>>

>>

>>
>>

>>

>>
>>

>>

>>
>> "GretaJo" <GretaJo> wrote in message
>> news:B2EFAA66-12E0-4827-8DF5-10ABD4921B0C@microsoft.com...
>> > Outlook won't open, gives message to run repair tool. Repair tool
>> > won't
>> > run,
>> > says pst file is in use. Dug into where it might be in use - says it's
>> > open
>> > in System. Doesn't help me... how to I close it so I can run the
>> > repair
>> > tool
>> > and change the auto-delete function on deleted emails?

>>

 
G

GretaJo

I did that, more than once - I don't have it in the start-up folder, I've
rebooted, I tried the last known good configuration - no luck. Any other
ideas?

"Diane Poremsky [MVP]" wrote:

> That's possible. Reboot the computer and run scanpst before starting
> outlook. If you have outlook in the Startup folder, hold shift as windows
> boots.
>
> >

>

>

>
>

>

>
>

>

>
>

>

>
> "GretaJo" <GretaJo> wrote in message
> news:13B0C2D8-02C5-4F21-904D-6A7B2FD24B2C@microsoft.com...
> > no, none that I know of. problem seemed to start when I set it to delete
> > files from deleted folder on closing (i think)
> >
> > "Diane Poremsky [MVP]" wrote:
> >
> >> Are you using any addins or utilities that use outlook data? Syncing with
> >> a
> >> phone?
> >>
> >> > >>

> >>

> >>

> >>
> >>

> >>

> >>
> >>

> >>

> >>
> >>

> >>

> >>
> >> "GretaJo" <GretaJo> wrote in message
> >> news:B2EFAA66-12E0-4827-8DF5-10ABD4921B0C@microsoft.com...
> >> > Outlook won't open, gives message to run repair tool. Repair tool
> >> > won't
> >> > run,
> >> > says pst file is in use. Dug into where it might be in use - says it's
> >> > open
> >> > in System. Doesn't help me... how to I close it so I can run the
> >> > repair
> >> > tool
> >> > and change the auto-delete function on deleted emails?
> >>

 
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