outgoing email had 4 attachments, is hung on sending, how to dele

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R

Rhonda

I have an outgoing email that has 4 attachments, it is hung and can't send.
How can I delete it and start over?
 
P

Peter Foldes

With Outlook open go offline and then delete

Peter

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"Rhonda" <Rhonda> wrote in message
news:AAA1325E-C582-4112-B30A-C9C6E13F344E@microsoft.com...
>I have an outgoing email that has 4 attachments, it is hung and can't send.
> How can I delete it and start over?


 
V

VanguardLH

Rhonda wrote:

> I have an outgoing email that has 4 attachments, it is hung and can't send.
> How can I delete it and start over?


Delete an item stuck in the Outbox folder:
- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe").
- Delete the stuck item in the Outbox folder. If you don't want the
item to move into the Deleted Items folder, use Shift+Del to
permanently delete the item.
- Put Outlook in online mode (File -> Work Offline: disable).
- Restart Outlook in its normal mode.
 
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