Client-Side Junk E-Mail Filtering

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J

jas6062

We are using Intelligent Message Filtering with Exchange 2003 SP2. We have a
user where e-mail sent to a distribution list hidden from the GAL is being
moved to his Junk E-Mail folder by Outlook 2003 SP3 client-side filtering.
The e-mail is not being moved if cached-mode is disabled. I added the
distribution list address to the user's Safe Recipients list of their
Outlook. Does the distribution list have to be visible in the GAL for
client-side filtering to function properly or am I missing something else?

Thank you
 
B

Ben M. Schorr, MVP

Is this mail entirely internal or does it come from outside? Did adding it
to the Safe Senders list work?

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
2007:
http://tinyurl.com/ol4law-amazon

"jas6062" <jas6062> wrote in message
news:53A15A5A-0C3F-4466-871D-1A237A2088AA@microsoft.com...
> We are using Intelligent Message Filtering with Exchange 2003 SP2. We
> have a
> user where e-mail sent to a distribution list hidden from the GAL is being
> moved to his Junk E-Mail folder by Outlook 2003 SP3 client-side filtering.
> The e-mail is not being moved if cached-mode is disabled. I added the
> distribution list address to the user's Safe Recipients list of their
> Outlook. Does the distribution list have to be visible in the GAL for
> client-side filtering to function properly or am I missing something else?
>
> Thank you


 
J

jas6062

This issue from external e-mail. Internal users do not e-mail the
distribution group. I have added the e-mail address for the distribution
group to the user's Safe Recipients list - which has not resolved the issue.

Jeremy

"Ben M. Schorr, MVP" wrote:

Is this mail entirely internal or does it come from outside? Did adding it
to the Safe Senders list work?
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
2007:
http://tinyurl.com/ol4law-amazon

"jas6062" <jas6062> wrote in message
news:53A15A5A-0C3F-4466-871D-1A237A2088AA@microsoft.com...
We are using Intelligent Message Filtering with Exchange 2003 SP2. We have
a user where e-mail sent to a distribution list hidden from the GAL is being
moved to his Junk E-Mail folder by Outlook 2003 SP3 client-side filtering.
The e-mail is not being moved if cached-mode is disabled. I added the
distribution list address to the user's Safe Recipients list of their
Outlook. Does the distribution list have to be visible in the GAL for
client-side filtering to function properly or am I missing something else?

Thank you
 
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