I can't open a word document from outlook

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Steven Dear

I have office 2007 and cannot open word documents I have received or sent -

it just started today. I click on the attachment and a pop comes up saying if

I want to make changes to the program, if I say yes it goes to the word

program but is just grey without the document there. There are no problems

with excel or PowerPoint.
 

Brian Tillman

Senior Member
"Steven Dear" <StevenDear> wrote in message

news:0775470C-BB6A-4236-BAF7-4D8C65C14120@microsoft.com...


> I have office 2007 and cannot open word documents I have received or sent -
> it just started today. I click on the attachment and a pop comes up saying
> if
> I want to make changes to the program, if I say yes it goes to the word
> program but is just grey without the document there. There are no problems
> with excel or PowerPoint.


Do not attempt to change attachments. Save them to your hard drive first,

then make the changes. Attachment behavior also changes depending on whether

you open them from the Reading Pane or from an open message.

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