mail will not move from outbox

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wfw2478

I set up Outlook this morning and thoght I had done everything correct, but
my email will not move from outbox. I guess I missed something in the setup.
Please HELP
wfw
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Any error messages when you send and receive?
Are you pressing F9 or send and receive button?

"wfw2478" <wfw2478> wrote in message
news:37C3C5D9-AA21-47F8-AFC9-D93BBE7167C1@microsoft.com...
> I set up Outlook this morning and thoght I had done everything correct,
> but
> my email will not move from outbox. I guess I missed something in the
> setup.
> Please HELP
> > wfw


 
W

wfw2478

Sorry it has taken me so long to respond to your answer, I still have not
been able to send my email, it is still in the outbox, I don't know what to
do next. I have put something in wrong and I don't know what. Thank you so
much for your help.
wfw

"wfw2478" wrote:

> I set up Outlook this morning and thoght I had done everything correct, but
> my email will not move from outbox. I guess I missed something in the setup.
> Please HELP
> > wfw

 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Is this a large stuck message?
See http://www.outlook-tips.net/howto/stuck_message.htm - work offline (file
menu) and wait 5 min before trying to delete it works for most people. If
your outlook is older and doesn't have work offline, some have success
disconnecting from the internet and waiting several minutes.

"wfw2478" <wfw2478> wrote in message
news:D46E0205-0A47-4688-95B5-FE8E7E021B10@microsoft.com...
> Sorry it has taken me so long to respond to your answer, I still have not
> been able to send my email, it is still in the outbox, I don't know what
> to
> do next. I have put something in wrong and I don't know what. Thank you so
> much for your help.
> > wfw
>
>
> "wfw2478" wrote:
>
>> I set up Outlook this morning and thoght I had done everything correct,
>> but
>> my email will not move from outbox. I guess I missed something in the
>> setup.
>> Please HELP
>> >> wfw


 
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