Emails not received from some senders.

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Frank Martin

We have windowsXP SP3 and OE.

We get emails from many senders all day.

However one sender repeatedly tries to email us but we do
not get them.

We have checked the 'message rules' and there is no blockage
there.

Is tere some way to diagnose this problem?

Please help, Frank

 
F

FromTheRafters

Does that sender not get any error messages? Undeliverable mail
because...

Do you (or your mail provider) have anti-spam active?

Does your e-mail provider provide "webmail" access to your inbox?

"Frank Martin" <fm@general.com.au> wrote in message
news:O1FM57c2KHA.4752@TK2MSFTNGP02.phx.gbl...
> We have windowsXP SP3 and OE.
>
> We get emails from many senders all day.
>
> However one sender repeatedly tries to email us but we do not get
> them.
>
> We have checked the 'message rules' and there is no blockage there.
>
> Is tere some way to diagnose this problem?
>
> Please help, Frank
>


 
P

PA Bear [MS MVP]

Are the missing messages found in your inbox on the account's webmail page
(i.e., https://webmail.netspace.net.au/)?

Frank Martin wrote:
> We have windowsXP SP3 and OE.
>
> We get emails from many senders all day.
>
> However one sender repeatedly tries to email us but we do
> not get them.
>
> We have checked the 'message rules' and there is no blockage
> there.
>
> Is tere some way to diagnose this problem?
>
> Please help, Frank


 
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