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Can't find existing users!

B

Brion

#1
Having a little problem in Exchange Management Console. When I try to

create a new mailbox for an existing user, I cannot find the user! Not sure

if this has anything to do with it or not, but when I open the window to

select the existing user, I get a message saying "The number of objects

found exceeds the maximum allowed (10000 objects). Please refine your

search." So I choose to modify the Recipient Picker Scope, and drill down

to the specific OU that the user belongs to, and it still can't find the

user. It can find some users, but not others. I thought that the above

error message might have something to do with it, so I followed the steps as

per http://support.microsoft.com/kb/259987 , but that did not do anything.

Does anyone have any suggestions?

Thanks!
 
R

Rich Matheisen [MVP]

#2
On Mon, 12 Apr 2010 12:04:25 -0400, "Brion" <blah@blah.com> wrote:


> Having a little problem in Exchange Management Console. When I try to
> create a new mailbox for an existing user, I cannot find the user! Not sure
> if this has anything to do with it or not, but when I open the window to
> select the existing user, I get a message saying "The number of objects
> found exceeds the maximum allowed (10000 objects). Please refine your
> search." So I choose to modify the Recipient Picker Scope, and drill down
> to the specific OU that the user belongs to, and it still can't find the
> user. It can find some users, but not others. I thought that the above
> error message might have something to do with it, so I followed the steps as
> per http://support.microsoft.com/kb/259987 , but that did not do anything.
> Does anyone have any suggestions?


Do you know the sAMAccountname? Type that into the "Find" edit box.

Set the scope to the root of the domain. You can enter the data and

click "Find" before the UI fininshes loading the list.

-
Rich Matheisen

 

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