Calendar Checkboxes Missing and Won't Open

J

jmsim

I have a user who can not open her "My Calendar" located under Calendars. In
fact, there is not a checkbox next to the word calendar, only a calendar
icon. Her "Other Calendars" also do not have the checkbox, but she can open
the others and when she does that, the check boxes for her "My Calendar" and
"Other Calendars" become available and she can then view her own calendar.
However, when she goes back to her folder list for email or closes and
reopens Outlook, she is back to the check boxes being gone and not being able
to open her own calenadar until she opens the other calendar first. So far we
have deleted OST file, cleared forms cache, and checked a few other settings
to no avail.
Any ideas?
Thanks,
J
 

Brian Tillman

Senior Member
"jmsim" <jmsim> wrote in message
news:97AB9269-1A35-412A-AEA2-55099ED8304C@microsoft.com...

>I have a user who can not open her "My Calendar" located under Calendars. In
> fact, there is not a checkbox next to the word calendar, only a calendar
> icon. Her "Other Calendars" also do not have the checkbox, but she can open
> the others and when she does that, the check boxes for her "My Calendar" and
> "Other Calendars" become available and she can then view her own calendar.


Try starting Outlook once with the /resetnavpane command switch. Press
WinKey+R and in the Open field, enter

outlook.exe /resetnavpane

Be sure to include the space. Press Enter.

 

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