Outlook 2010 upgraded from 2007 - Contacts dont show when click To: CC: or Bcc:

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DHew_1



I've recently upgraded from office 2007 to 2010. Since the upgrade when I click To: on a new mail it doesnt show my contacts.

I've searched a number of threads but still cannot get this to work. My "show this folder as an e-mail address book" is greyed out.

Account settings - Address Book shows "Outlook Address Book" & "Mobile Address Book" - The mobile book can be deleted but not the outlook address book.

What do I do next to try and get this working again as it did in 2007?

 
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GordonBP



Not sure with 2010 because I haven't got it but the same thing in 2007 required a new Mail Profile.

Do Control Panel-Mail-Show Profiles-Add. Then connect the existing pst file to that new profile.

See here for instructions. (Ignore what it says about WET!)

See if that helps

If you find my response helpful, please click on the "Vote as Helpful" button!Thank you! My Blog
 
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DHew_1



GordonBP.

YOU ARE A STAR!!!! Thank you.

With a little ammendments for outlook 2010 your instructions worked a dream. THANK YOU!!!

You now have another "Helpful" vote. :)

 
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