Slow response time opneing messages in Outlook 2007

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Michelle99999

Its taking more than 30 seconds to open a message or reply to an email. I have run diagnostics and scanpst with no improvement. The problem persists. Any ideas?
 
G

Gérard Oomens



"Michelle99999" wrote in message news:113c50ce-99ce-4c7e-86a0-3e1f8e939808...

Its taking more than 30 seconds to open a message or reply to an email. I have run diagnostics and scanpst with no improvement. The problem persists. Any ideas?


Try Outlook in safe mode. Hold ctrl and click on the shortcut to Outlook. Does that make a difference?



--

Gérard

Gérard
 
G

Guruprasad Ra



If outlook safe works try disabling the addins, visit the link below for more information on disabling the addins.



http://office.microsoft.com/en-us/outlook/HA100341271033.aspx



If the above step fails, try creating a new Outlook profile. Check the links below for information on the same.

http://office.microsoft.com/en-us/outlook/HA101923281033.aspx?pid=CH100622151033

Guruprasad Ra, Microsoft Answers Support Engineer.

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M

Michelle99999

Many thanks to both of you. I am embarrassed to admit it was the most simple of problems. The anti-virus was scanning every email as I opened it and that is what was causing the delay
 
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