Outlook 2003 recover deleted email from an attached mailbox

  • Thread starter Allen Tech
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Allen Tech

I have an executive assistant that wants to be able to recover deleted items

from her managers deleted items. It works nicely on her mailbox, but when

she attaches onto her managers mailbox (which is just a joined mailbox

within her Outlook) and selects the delete items folder, clicks on tools -
recover deleted items, they option is greyed out.

Any way on enabling it?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
if dumpsteralwayson is enabled, it might work (but I haven't tried it with

shared mailboxes) - if it doesn't, it's not possible. However, deleted

items should be in her deleted folder, unless she emptied it. If she wants

them placed in his deleted item folder, see

http://support.microsoft.com/kb/202517

to enable dumpsteralwayson:

Click Start, click Run, type regedit, and then click OK.

Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Options

On the Edit menu, point to New, and then click DWORD Value.

Type DumpsterAlwaysOn, and then press ENTER.

Double-click DumpsterAlwaysOn.

Type 1 in the Value data area, click Decimal in the Base area, and then

click OK.

Restart Outlook.

"Allen Tech" <noreply@allentech.com> wrote in message

news:O6kyGkH5JHA.4332@TK2MSFTNGP06.phx.gbl...
> I have an executive assistant that wants to be able to recover deleted
> items from her managers deleted items. It works nicely on her mailbox,
> but when she attaches onto her managers mailbox (which is just a joined
> mailbox within her Outlook) and selects the delete items folder, clicks on
> tools -> recover deleted items, they option is greyed out.

> Any way on enabling it?
 
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