Trouble activating Outlook on new laptop and synching with iphone

Not open for further replies.


When setting up my new Outlook 2007 I assigned my Rogers/Yahoo email to it. Now I can't access my contacts through Outlook and my email is no longer synched to my ihpone.

Any suggestions or information would be appreciated. I'm not sure what I am doing wrong and cannot see what server I should be directing my phone to now.

Thank you for any help you can provide.


Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

Are you deleting mail from the server? See

If you have Contacts in the Contacts folder but they are not accessible when you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If you are using Outlook 2007 and the the checkbox is grayed, you'll need to make a new profile as you can't add the Outlook Address Book service due to a bug.

Not open for further replies.