Problem with the latest version of Outlook Connector

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B

Bwanap



Have used Connector since it came out no problem, a pop-up told me to update but it would download, install and still tell me to download. So went to the website to download, removed program from control panel, installed new and set up account. So far so good, but it only downloads my emails the first time.Subsequently I get this error every time. Please help!

Outlook Hotmail Connector Version 14.0.4760.1000
Account: psedory@hotmail.com
Signed in successfully at 5/11/2010 8:10:51 PM
Mail: Last successfully refreshed at 8:21 PM.
Calendar: Last successfully refreshed at 8:21 PM.
Contacts: Last successfully refreshed at 8:21 PM.
Errors :
Time: 5/11/2010 8:10:52 PM
Error in Mail
Error with Send/Receive.
Look for a log in the Sync Issues folder.
Time: 5/11/2010 8:10:53 PM
Error in Mail
There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web.
Error: 4201. Client. Invalid folder name.
Time: 5/11/2010 8:10:53 PM
Error in Mail
Error with Send/Receive.
There was an error synchronizing your folder hierarchy. Error : 8de00002.
Time: 5/11/2010 8:16:08 PM
Error in Mail
Error with Send/Receive.
Look for a log in the Sync Issues folder.
Time: 5/11/2010 8:16:10 PM
Error in Mail
There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web.
Error: 4201. Client. Invalid folder name.
 
R

Ruchi Bisht



Try the steps given below:

1. Remove the OST file from the following location

2. Open Outlook > Tools > Email account > View or change existing mail account > Remove

3. Click on Start > My Computer browse to drive:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook

4. Right-click on the .OST file and select Delete

5. Uninstall Outlook Connector from Add or Remove Programs

6. Download and install Outlook Connector from the following link:

http://www.microsoft.com/downloads/details.aspx?FamilyID=39db2b89-af2e-41f9-a175-f93e1377959f&displaylang=en

7. Reconfigure the account using Outlook Connector

Ruchi Bisht
 
B

Bwanap



Did all that and again worked only the first time. There were multiple ost files before, now there is only the one.

Outlook Hotmail Connector Version 14.0.4760.1000
Account: psedory@hotmail.com
Session timed out. Automatically re-signed in at 5/16/2010 9:10:18 AM
Mail: Last successfully refreshed at 10:36 AM.
Calendar: Last successfully refreshed at 10:36 AM.
Contacts: Last successfully refreshed at 10:36 AM.
Errors :
Time: 5/16/2010 9:10:23 AM
Error in Mail
There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web.
Error: 4201. Client. Invalid folder name.
Time: 5/16/2010 9:10:23 AM
Error in Mail
Error with Send/Receive.
There was an error synchronizing your folder hierarchy. Error : 8de00002.
 
R

Ruchi Bisht



Try the following steps:

1. Open the following paths:

c:\program files\common files\system\msmapi\1033\

Rename the file names given below to <filename>.old if available:

&middot; msncon32.dll

&middot; mapisvc.inf

c:\Program Files\Microsoft Office Outlook (Hotmail) Connector

&middot; custsat.dll

&middot; msncon.cfg

&middot; msnconrc.dll

&middot; msnhelp.chm

&middot; msocp32.dll

&middot; msocprc.dll

&middot; olcstart.exe

2. Backup and then delete the following registry keys if listed:

Disclaimer: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk

To open Registry Editor, click on Start > All Programs > Accessories > Run > type regedit > press Enter

Click here to know how to back-up registry in Windows XP.

HKEY_CURRENT_USER\Software\Microsoft\Microsoft Office Outlook Connector

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MSNCON.Addin.1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Office Outlook Connector

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\11.0\Outlook\SchedulingInformation\SharedCalendarSupportHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\MSNCON.Addin.1

3. Click on Start > All Programs > Accessories > Run > type %temp% > press Enter

Clear the contents from the current folder.

4. Click on Start > All Programs > Accessories > Run > type %userprofile%\appdata\Local\Microsoft\Outlook

> press Enter

Rename the <email@hotmail.com>.ost file

5. Restart the computer and then repair Office 2003 using the steps givenhere

6. Download and install Outlook Hotmail Connector fromhere, then configure the Hotmail account.

7. Restart the Outlook

Ruchi Bisht
 
4

42424242



Are you just totally nuts? File mapisvc has no extension!

There is no C:\Program Files\Microsoft Office Outlook (Hotmail) Connector file!!!!

Can you try to make this common error fix easier????

Maybe ask someone else a your company (Microsoft) for an easy fix to a common problem. I have the problem on two different computers.

Thanks
 
3

333mike

I have the same problem and would likely cause more damage than I would solve if I tried this solution. Because it is a Connector issue, why doesn't microsoft make a patch for this problem?
 
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