Outlook 2010--can't hide message header in reading pane

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karwayken

Running 32-bit Outlook2010 on 64-bit Windows7, logged in as standard user.

I've tried changing the View options to select the " Hide message header" checkbox (Reading pane), but clicking " OK" merely redraws the message and header. View options reverts to the hide header checkbox being deselected.
 
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karwayken

Thanks for the reply, but creating a new profile didn't solve the problem.
 
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JerryEisen

I'm getting the same problem with Message Header but am running os XP
 
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karwayken

I worked with MS tech support on this. It got escalated all the way up the chain and was confirmed as a bug--Bug ID: 744430. No fix likely before Office Service Pack 1.
 
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BBWoodwork

When will this bug be fixed? It's keeping us from recommending an upgrade to Outlook 2010 to everyone in our company.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
When will this bug be fixed? It's keeping us from recommending an upgrade to Outlook 2010 to everyone in our company.

I haven't heard. Open an incident - the more people complain to PSS, the better the chance it will be fixed.

 
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