i need help regarding error message, 'Addin fax extention' issues in oulook 2007.

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J

JD Holloway



Hi good day. I have been having the following issue with outlook 2007. When i click on the the "NEW" button to compose a new mail message the following annoying error message pops up.

" The Add-in "fax extention" (C:\windows\system32\fxsext32.dll) cannot be loaded and has been disabled by oulook. Please contact the add-in manufacturer for an update. If no update is available, please uninstall the add-in".

I have tried a few things namely; updating with ms office service packs. I have un-installed outlook and re-installed it again. I have tried a few things in tools/ options and the trust centre but nothing seems to work.

Perhaps i am missing something. Can someone please assist me with a solution.

Regards Jamie Holloway
 
R

Russ Valentine

Remove the fax extensions from the Add-in manager (Tools > Trust Center > Add-ins). If that doesn't work, close Outlook, find and rename extend.dat, restart Outlook.Russ Valentine
 
J

Jay Goldfarb

I can't find extend.dat. Hidden files are visable, but seach doesn't show file.
 
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