After doing a Vaio Care update and defrag, I cannot open any links that I receive in emails using Outlook 2007.



Upon clicking on a link, I get a box that says "Windows cannot open" and needs to know what program to use. When i click on the program or search for the program, I get another error message. Everything was fine before I did the Vaio care defrag. Is there a way to fix this? I appreciate any help.

Michael Murphy

Make sure Outlook is set as the Default Email Program.

How to set File Associations:

How do I... Change file extension associations in Windows Vista?


Office Forums at above link

Outlook Help Forums at above link.

They will help you with your Outlook questions when you repost in the above Office Forums.


Mick Murphy - Microsoft Partner


Mick, Thanks for answering. Outlook is my default for email. I am an individual user with a small business. There is no administrator as mentioned in the link you sent to me. I think I may need to reinstall Windows 7 to fix this problem. Unfortunately when I got a Vaio message to do a "Vaio Care" update, I did it and am now regretting it b/c it really screwed up my email links. No one seems to know about a easy fix, so may have to reinstall. To anyone reading this: Don't ever do a Vaio Care.