Microsoft Office 2003 w/ AOL folder problem: Your imp server has closed the connection. Can’t move

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whoda19

Microsoft Office 2003 w/ AOL folder problem: Your imp server has closed the connection. Can’t move the items. The server did not respond to this imap command before the connection was terminated.

I have Microsoft Outlook 2003 and use it soley with my AOL mail account. I move email to personal folders to save and recently got this error message:

Your imp server has closed the connection. This may occur if you have left the connection idle for too long.

IMAP4rev1 Server logging out
Protocol: IMAP
Server: imap.aol.com
Port: 143

followe by:

Can"t move the items. The server did not respond to this imap command before the connection was terminated.

I am then unable to move emails to my private folder. Please help, this is driving me nuts.
 
N

Natasha Dsouza

Re: Microsoft Office 2003 w/ AOL folder problem: Your imp server has closed the connection. Can’t move the items. The server did not respond to this imap command before the connection was terminated.

Remove and re-add the account and check if the same issue occurs. Try to increase the server time out and check if the issue occurs.
 
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whoda19

Re: Microsoft Office 2003 w/ AOL folder problem: Your imp server has closed the connection. Can’t move the items. The server did not respond to this imap command before the connection was terminated.

I removed the account and added it again, and still had the same issue. I also adjusted the server time out too.

Help :!
 
D

Dj Hab

Re: Microsoft Office 2003 w/ AOL folder problem: Your imp server has closed the connection. Can’t move the items. The server did not respond to this imap command before the connection was terminated.

Verify to check if you selected schedule send/receive for X minutes.

If so uncheck it and see if it helps
 
R

Ruchi Bisht

Re: Microsoft Office 2003 w/ AOL folder problem: Your imp server has closed the connection. Can’t move the items. The server did not respond to this imap command before the connection was terminated.

Start the system in clean boot to check if any non-Microsoft application is causing the problem.

Note: Read the disclaimer mentioned in the article.

http://support.microsoft.com/kb/310353

Once the trouble shooting is done start the system back to Normal mode.

Ruchi Bisht
 
W

whoda19

Re: Microsoft Office 2003 w/ AOL folder problem: Your imp server has closed the connection. Can’t move the items. The server did not respond to this imap command before the connection was terminated.

This isnt the problem either, could it be something else?
 
D

deezertbug

Re: Microsoft Office 2003 w/ AOL folder problem: Your imp server has closed the connection. Can’t move the items. The server did not respond to this imap command before the connection was terminated.

how do i schedule send/receive for x minutes and what does that mean
 
D

deezertbug

Re: Microsoft Office 2003 w/ AOL folder problem: Your imp server has closed the connection. Can’t move the items. The server did not respond to this imap command before the connection was terminated.

i did this - redo email account aol and the send/receive for more minutes - still the same oroblems - can;t move send to aok sent w/o losing the connectio. does someone have a answer
 
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