Problems syncing with Outlook 2010

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K

Kazakhbaku

I keep getting an error with my BlackBerry 9700 Desktop Software saying "

Microsoft Outlook Connector Error

No available message stores

I've uninstalled and reinstalled the Desktop several times. I have had no problems with my Office 2010 until today. I don't know what is happening and any help would be greatly appreciated.
 
V

VividViews



Research In Motion has a knowledge base article for this:

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB20654

Overview

Microsoft® Outlook® 2010 is not supported with BlackBerry® Desktop Manager 5.0.1. As a result, the BlackBerry Desktop Manager might report that Microsoft Outlook is not installed, or it might not be able to open the message store.

Resolution

This is a previously reported issue that is being investigated by our development team. Support for Microsoft Outlook 2010 32-bit version will be available in the release of the BlackBerry Desktop Manager targeted for August 2010.
 
J

Jim2065



Kazakhbaku,

Blackberry has released the new version of Desktop Manager 6.0 that will allow you to sync with the 32-bit verion of MS Outlook 2010.

You can find the download here: http://na.blackberry.com/eng/services/desktop/

Unfortunately if you are running the 64-bit version of MS Outlook 2010, it is not yet supported by Blackberry Desktop Manager.

Best of luck! Jim.
 
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