'Sending 1 of 2 messages' displays in status bar but message box is empty. AOL SMPT not configured, other account is.

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[My antivirus is NOD-32]

I have Outlook configured to send and receive e-mail using my business account. I have also configured it to receive IMAP AOL but not for SMTP AOL to send (I prefer not to use my AOL account). If I reply to an AOL message, it selects my AOL account for sending. If I forget to change it to the business account before sending, it gets stuck in the Outbox where I can open it (after cancelling the send) and change the account. However, I think the two messages it keeps trying to send have be moved to a phantom Outbox, since the normal, functioning Outbox is empty. I cannot find any other Outboxes.

Any idea how to locate the phantom messages and delete (or change the account of) the messages?

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
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