"Cannot save the attachment" error from Outlook 2007. File IS written, but, with Zero bytes.

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M

Mark_FR

A number of people in the same office, having the same problem. They all have Office 2007. They open an attachment, or right-click on the attachment, and get the error. Then, they have looked at where they were saving the file, and find a Zero byte file. This just started around the time that McAfee sent the bad definition file. They had thought it had something to do with that. I told them, if the McAfee problem would have affected them, it would have been trouble getting on their computer, not just saving an attachment.

I even checked whether it was the Outlook Temporary Folder 99 plus, file problem (on one of the pcs). I found the Hidden Temporary folder. There were Alot of files there, but none beyond 4 (on the count). Got rid of them anyway. Still same problem.

Just looking thru the e-mail again. Seems to be the problem when they are saving to a Network drive, but, when they save to the local C, it seems to be ok. They have the same Network access they had before, unless, maybe a recent MS Patch has changed something?
 
S

Sachin Shetty

You may have to check with the Network Administrator and see if there are any issues with the network drive.
 
M

Mark_FR

Hello Sachin. I AM one of the Network Admins.. Trying to remember how this was fixed.

Sorry about the Long time for a reply. I DID have " Alert me when someone responds to this post" set, but NEVER got anything, so, didn't know there was an answer.

Do you know if the 99 file problem in Outlook's Temporary File folder will EVER be fixed (or changed)? Seems to be there in Ms-Office 2010 also. How many versions of Ms-office has it been an unknown " Feature" ?

Mark R
 
R

Roady [MVP]

Do you know if the 99 file problem in Outlook's Temporary File folder will EVER be fixed (or changed)? Seems to be there in Ms-Office 2010 also. How many versions of Ms-office has it been an unknown " Feature" ?That has already been fixed several updates/hotfixes ago ;-)

After installing it, Outlook will simply empty the entire OutlookTemp folder each time when it is closed.

Robert Sparnaaij

 
M

Mark_FR

Which update, or hotfix was this?? Didn't see it.

Thanks for the reply.
 
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