My Outlook stopped saving my sent emails to the Sent Items folder

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A

atlarge



For unknown reason my outlook has stopped saving my sent emails to the sent folder. I've made sure the "Save copies of messages in Sent Item folder" is checked but the problem persist. How do I get my Outlook to start saving my sent emails again?

Thanks in advance for your help!
 
R

Roady [MVP]



Which mail account type are you using?

Do you have a virus scanner installed which integrates itself with Outlook? Uninstall this integration part of your virus scanner and try again; you'd still be sufficiently protected by your on-access scanner part of the virus scanner. For more details see;
http://www.msoutlook.info/question/20
 
V

Vinay - G



You can fix this by changing a setting in Sent Items Properties window. This is how you can do it:-

1. Right click on the "Sent Items" folder.

2. SelectProperties.

3. Change to the“Administration” tab.

4. In the “Administration” tab the first setting called“Initial view on folder:” needs to be set to“Messages”.

You will now have your sent emails saved to the sent items folder.
 
M

mperrysr

The drop down options in the "Initial View on folder" tab does not contain the "Messages" option. Any thoughts?
 
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