Outlook 2007 gives an effor message upon initial install of 'Microsoft as stopped working' 'a problem caused the program to stop workin

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B

bjbuzbee

Has anyone experienced this same error message and is there a fix? Please advise.
 
B

Brian Tillman



Have you tried a new mail profile? Have you tried repairing the Office installation?

Your subject mentions Outlook 2007, but you selected "Office 2010" as the version of Office you use. Which it is?

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E

Ezil Vinoth



Do you currently use Outlook 2007 or Outlook 2010?

Ensure multiple versions of Office are not installed on the computer.

Try the following steps:

1. Browse to the following location:

· For Outlook 2007 on Windows 32-bit: C:\Program Files\Microsoft Office\Office12\

· For Outlook 2007 on Windows 64-bit: C:\Program Files(x86)\Microsoft Office\Office12\

· For Outlook 2010 32-bit on Windows 32-bit: C:\Program Files\Microsoft Office\Office14\

· For Outlook 2010 32-bit on Windows 64-bit: C:\Program Files(x86)\Microsoft Office\Office14\

· For Outlook 2010 64-bit on Windows 64-bit: C:\Program Files\Microsoft Office\Office14\

2. Locate the Outlook (.exe) file

3. Right-click on it to select Properties

4. Select the Compatibility tab

5. Uncheck all the options and then Apply the settings

6. Restart Outlook
 
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