windows Easy transfere won't transfer outlook 2010 email account settings and email to a new compute

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David in Alaska

I have two computers running each running win 7. The " old" computer has win 7 pro, and the new comptuer has win 7 ultimate. Both computers have recently upgraded office 2007 to office 2010. Why doesn't windows easy transfer transfere the outlook 2010 accounts, email and settings to the new computer running outlook 2010? I thought that was " the deal" so it was easy. I would really, really appreciate help. I have run the easy transfer program, using an easy transfere cable three times. All the pictures, documents, etc transferred, but none of the email.
 
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Russ Valentine

Posted here countless times: Windows Easy Transfer does not work with Outlook and should not be attemtped. Recreate your accounts from scratch and use supported methods for transferring data instead:

The file you need is your Personal Folders file (*.pst) It's where all the mail, calendar, contacts etc are stored.

Take a look at these pages for info on Outlook data backup or transfer:

Moving Outlook to a New Computer

http://www.howto-outlook.com/Howto/backupandrestore.htm

http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Note that some of the information on the Microsoft page is outdated and contains errors, particularly when applied to Outlook 2003, 2007 or 2010. Specifically:

1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so will often corrupt your Outlook profile. Copy it anywhere BUT the default location and then open it within your Outlook profile.

2. Ignore any advice that tells you to use export or import to transfer an entire Outlook data file. That has never been sound advice, but the process has become too deeply flawed to be trusted.

Also, Outlook 2010 has a nice new option that lets you connect to a pre-existing data file when creating a new profile instead of having to jump through all the hoops of creating a new file, connecting to the pre-existing file, then disconnecting the new file.

Russ Valentine
 
D

DGart

This is really good to know Russ, thanks for the info. One follow up question - if I kept my PST files in a subfolder in my Documents folder, would it transfer it then? or does it ignore PST files whereever they may exist?
 
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