The name could not be resolved. The connection to the Microsoft exchange server is unavailable. Outlook must be online or connec

[TDiddles]

I need some help folks.

I have recently created a new mail-enabled user. Our email environment consists of an Exchange 2003 Ent running on Win2K SP4. When I try to create an Outlook profile for the user, I get the error listed above. I can ping the mail server by both name and IP address. I have flushed DNS on the client machine + mail server, but to no avail. I can connect to the mailbox via OWA. The only thing that has changed recently in our environment is that we transfered some FRS roles.

Any clues?

Thanks in advance.

 

[JohnGann]

Are you using Outlook 2003?  If not, is WINS still running in the environment?

http://support.microsoft.com/kb/837391/en-us

 

[mazens]

Have you tried to use the Exchange IP instead of FQDN ?

see if that will work .. if so , you need to check your DNS server ..

thanks

 

[Wintel.Amit]

Are you able to reslove exchange name from that machine if not then try with Exchange ip address while configuring outlook and see...

Thanks

Amit Rawat

 

[AlexRagel]

Please check if the user is not hidden from address list. Is that user the only one experiencing problems setting up Outlook?
MCITP: Enterprise Messaging Administrator